• Code: H2-1800
• Display: Finisher Failure: #H2-1800. Check fi nisher sens
• Description: Diverter is not working. Diverter Motor, Sensor Harness Connection not well or damaged. Main Board Damaged. IOT’s Defl ector damaged.
• Remedy: 1. Check the Main Board Harness Connection. 2. Check the IOT’s Defl ector operation. 3. Check Diverter sensor harness connection. 4. Diverter Motor Harness Connection and operation. 5. Check if Diverter Unit is not contaminated. 6. If the same problem happens after checking 1-5, Replace the Finisher main board. 7. If the same problem happens after checking 6, replace the Finisher harnesses.

• Code: H2-1A20
• Display: Finisher door is open. Close it
• Description: Finisher Motors doesn’t work. Jam Cover Opened, Jam Cover not assembled well or Jam Cover Flag damaged, Stapler Door Opened, Stapler Door Micro Switch not assembled well or Stapler Door Flag damaged, Harness Damaged. Main Board Damaged, door fl ag damaged.
• Remedy: 1. Check the Jam Cover and Stapler Door Closed fi rmly. 2. Check if Mounting Part not damaged - Male part in Finisher - Female part in IOT 3. Check the Main Board Harness Connection. 4. Check the Stapler Door Switch Harness Connection. 5. Check the Stapler Door fl ag damaged. 6. Check the Jam Cover Sensor Harness connection. 7. Check the Jam Cover fl ag damaged 8. If the same problem happens after checking 1-7, Replace the Finisher main board. 9. If the same problem happens after checking 8, replace the Finisher harnesses.

• Code: H2-1A32
• Display: Too much paper in finisher stacker. Remove printed paper
• Description: Finisher Full message pops when papers on the Stacker Tray are stacked fully or the full sensor detecting mechanism is out of order Finisher Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
• Remedy: 1. Check the Stacker Tray’s Full Sensor Connection and check if Flag is damaged - The sensor must not be covered besides the full detecting fl ag. 2. Check Finisher Main Board Harness Connection. 3. If the same problem happens after checking 1-2, Replace the Finisher main board. 4. If the same problem happens after checking 3, Replace the Finisher harnesses.

• Code: H2-1A50
• Display: Finisher Failure: #H2-1A50. Check finisher
• Description: Finisher doesn’t work because of Communication error between finisher and IOT. Interface Cable Connection not well or Interface Cable(Harness) damaged, Main Board damaged.
• Remedy: 1. Check if Mounting Part not damaged - Male part in Finisher - Female part in IOT 2. Check the Main Board Harness Connection. 3. If the same problem happens after checking 1-2, Replace the Finisher main board.. 4. If the same problem happens after checking 3, Replace the Finisher harnesses

• Code: H2-1A62
• Display: Staple cartridge is low. Replace it
• Description: No more stapling job will not be performed if the near empty Stapler Cartridge will not be replaced soon. The staples in Staple Cartridge are going to a shortage. Or Stapler harness connection now well. Or Stapler set sensors damaged, Main Board damaged.
• Remedy: 1. Check if staples in cartridge are in some level. - With such level like the below picture during jobs, The sensor detects it as “Low”. Only twenty more stapling jobs can be performed normally. NOTE - Make sure that the staple strips on top of the stack are complete and fl at. Remove any partial strips and any strips that are bent. 2. If the Cartridge is not low after checking with your naked eyes, Check the Stapler Harness connection 3. Check the Cartridge Set sensor’s operation. 4. Check the Main Board Harness connection. 5. If the same problem happens after checking 1-4, replace the Finisher main board. 6. If the same problem happens after checking 5, replace the Finisher Stapler. 7. If the same problem happens after checking 6, replace the Finisher harnesses.

• Code: H2-1A63
• Display: Staple cartridge is empty. Replace it
• Description: Finisher doesn’t staple. Staple Cartridge is not inserted Or Staples are in short supply. Or Stapler Harness connection not well. Or Cartridge set sensor damaged, Or Main Board damaged.
• Remedy: 1. Check if Cartridge exists. 2. Check if Cartridge is inserted fi rmly. 3. Check if staples in cartridge are in some level. - With such level like the below picture or lower during POPO(Power off power on), The sensor detects it “empty”. NOTE - Make sure that the staple strips on top of the stack are complete and fl at. Remove any partial strips and any strips that are bent. 4. Check the Stapler harness connection. 5. Check the Cartridge Set sensors’ operation. 6. Check the Main Board Harness Connection. 7. If the same problem happens after checking 1-6, replace the Finisher main board. 8. If the same problem happens after checking 7, replace the Finisher Stapler. 9. If the same problem happens after checking 8, replace the Finisher harnesses.

• Code: H2-1A70, H2-1750
• Display: Finisher Failure: #. Check fi nisher
• Description: Stapler is not working well. Stapler Harness Connection not well. Or Cartridge set sensors damaged, Or Main Board damaged.
• Remedy: NOTE - Make sure that the staple strips on top of the stack are complete and fl at. Remove any partial strips and any strips that are bent. 1. Check the Main Board Harness Connection. 2. Check the Stapler harness connection. 3. Check if staples are stuck in Stapler Head area and damage of Stapler itself. 4. If the same problem happens after checking 1-3, Replace the Finisher main board. 5. If the same problem happens after checking 4, Replace the Finisher Stapler. 6. If the same problem happens after checking 5, Replace the Finisher harnesses.

• Code: H2-4100
• Display: Paper jam in front of mailbox. Remove paper.
• Description: Paper doesn’t reach Mailbox’s Entrance Sensor. Paper jam in IOT. Or Mailbox Lower Diverter operation not well. Or IOT Defl ector Damaged. Or Mailbox Entrance Sensor not working (Mailbox Entrance Sensor Damaged, Harness connection not well, MainBoard damaged)
• Remedy: 1. Check Jam Occurrence in IOT. 2. Check IOT Defl ector part’s operation. 3. Check Mailbox Main Board Harness connection. 4. Check Mailbox Entrance operation & harness connection. 5. Refer to the Lower Diverter fault. 6. If the same problem happens after checking 1-5, Replace the mailbox main board. 7. If the same problem happens after checking 6, Replace the mailbox harnesses.