Các lỗi thường gặp

Code :
  • Code: 09
  • Display: NO ANSWER
  • Description: The remote machine was not answered after all the redial attempts.
  • Remedy: Try again. Make sure the remote machine is OK.
  • Code: 10
  • Display: NO. NOT ASSIGNED
  • Description: The speed dial location you tried to use has no number assigned to it.
  • Remedy: Dial the number manually with the keypad, or assign the number.
  • Code: 11
  • Display: NO PAPER [ADD PAPER]
  • Description: The recording paper has run out. The printer system stops.
  • Remedy: Load the recording paper in the paper feeder.
  • Code: 12
  • Display: OVERHEAT
  • Description: The printer part has overheated.
  • Remedy: Your unit will automatically return to the standby mode when it cools down to normal operating temperature. If failure persists, call service.
  • Code: 13
  • Display: PAPER JAM 0 OPEN/CLOSE DOOR
  • Description: Recording paper has jammed in paper feeding area. Recording paper is jammed in pick-up unit
  • Remedy: Press STOP and clear the jam.
  • Code: 14
  • Display: PAPER JAM 1/2 OPEN/CLOSE DOOR
  • Description: Recording paper has jammed inside the unit. Recording paper has jammed in paper exit unit.
  • Remedy: Clear the jam.
  • Code: 15
  • Display: TONER LOW
  • Description: Toner may be low
  • Remedy: Toner may be unevenly distributed. Remove the toner cartridge and shake it gently to evenly distribute the toner. Then replace the toner cartridge.
  • Code: 16
  • Display: TONER EMPTY
  • Description: When the machine has encountered the Toner Empty.
  • Remedy: Replace the Toner Cartridge.
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