Display: Toner cartridge is not compatible. Check users guide.
Description: Toner cartridge is not compatible.
Remedy: 1) Open the front cover. Remove the toner cartridge. 2) Check if the label information of the toner cartridge is same with the machine’s one. (ex. /SEE) 3) If label information is different from the machine or the toner cartridge is not a samsung genuine, replace it with a new one.
Code: C1–1712
Display: Toner Cartridge Failure: #C1-1712. Call for service
Description: The data of CRUM is not detected. / CRUM is defective.
Remedy: 1) Open the front cover. Check if the toner cartridge is installed. 2) Remove and reinstall the toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the toner cartridge with new one.
Code: C3–1110
Display: Prepare new imaging unit.
Description: Imaging unit has almost reached the end of its life.
Remedy: 1) Prepare the new imaging unit because it will be exhausted soon.
Code: C3–1120, C3–1140
Display: Replace with new imaging unit End of life, Replace with new imaging unit.
Description: Imaging unit is at the end of its life.
Remedy: 1) Open the front cover. 2) Remove the imaging unit and replace it with new one. 3) Close the front cover.
Code: C3–1150, C3–1170
Display: Replace with new imaging unit End of life, Replace with new imaging unit.
Description: Imaging unit is at the end of its life.
Remedy: 1) Open the front cover. 2) Remove the imaging unit and replace it with new one. 3) Close the front cover.
Code: C3–1312
Display: Imaging Unit Failure: #C3-1312. Install imaging unit again.
Description: Toner sensor is defective. The machine can’t detect the sensor signal in the imaging unit normally.
Remedy: 1) Install the genuine samsung imaging unit. 2) If the imaging unit is already installed, check the following. • Reinstall the toner cartridge and imaging unit. • Check if the CRUM connector is normal. • Turn the machine off then on.
Code: C3–1330, C3–1411, C3–1414
Display: Imaging Unit Failure: #C3-1330. Install imaging unit again. Imaging unit is not installed. Install the unit Imaging Unit Failure: #C3-1414. Install imaging unit again.
Description: The imaging unit is not installed properly.
Remedy: 1) Open the front cover. 2) If the imaging unit is not installed, install it. Try to test the machine again. 3) If the imaging unit is installed, remove it. Check if the modular jack is contaminated or broken. 4) Clean the modular jack or replace the imaging unit. 5) If it is OK, check the CN22 harness connection on the main board. 6) If the harness is defective, replace it. 7) Turn the machine off then on. Try to test the machine.
Code: C3–1512
Display: Imaging unit is not compatible. Check users guide.
Description: Imaging unit is not compatible.
Remedy: 1) Open the front cover. 2) Remove and reinstall the imaging unit. 3) Close the front cover. 4) If the problem persists, replace the imaging unit with new one.