• Code: M1-3122
• Display: Tray 1 cassette is pulled out. Insert it properly.
• Description: Tray 1 is pulled out or the auto size sensor connector is not connected or broken.
• Remedy: 1) Remove Tray1 . 2) Insert the corresponding cassette correctly. 3) If Tray1 is not locked or pulled out without holding the locking lever, remove Tray1. 4) Check if foreign substance or paper is inside Tray1. If so, please remove it. 5) If the problem persists, check that auto size sensor is connected properly. 6) If the problem persists, replace the main board(JC92-02430A).

• Code: M1-3222
• Display: Tray 2 cassette is pulled out. Insert it properly.
• Description: Tray 2 is pulled out or the auto size sensor connector is not connected or broken.
• Remedy: 1) Remove Tray2. 2) Insert the corresponding cassette correctly. 3) If Tray2 is not locked or pulled out without holding the locking lever, remove Tray2. 4) Check if foreign substance or paper is inside the Tray2. If so, remove it. 5) If the problem persists, check that auto size sensor is connected properly. 6) If the problem persists, replace the main board(JC92-02430A).

• Code: M1-4111
• Display: Input System Failure #M1-4111 : Pull Tray 1 out and insert it.
• Description: The paper is not fed from tray1.
• Remedy: 1) Remove Tray1 and re-install. 2) If the problem persists, Turn the machine off than on. 3) Check if the connection from pickup drive unit and main board is correctly. 4) Check the pickup drive unit operates correctly. a) Check the harness connection from pickup drive unit to main board is correctly. b) By service-mode, check the pickup drive unit operates correctly. ( Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0370) c) If the problem occurs, replace the pickup drive unit(JC93-00442A). 5) If the problem persists, check the pickup unit. a) Check the photo sensor in the pickup unit is defective. b) Check the sensor operates correctly. c) If the problem occurs, replace the photo sensor(0604-001393)

• Code: M1-4211
• Display: Input System Failure #M1-4211 : Pull Tray 2 out and insert it.
• Description: The paper is not fed from tray 2.
• Remedy: 1) Remove Tray 2 and re-install. 2) If the problem persists, Turn the machine off than on. 3) Check if the connection from pickup drive unit and main board is correctly. 4) Check the pickup drive unit operates correctly. a) Check the harness connection from pickup drive unit to main board is correctly. b) By service-mode, check the pickup drive unit operates correctly. ( Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0370) c) If the problem occurs, replace the pickup drive unit(JC93-00442A). 5) If the problem persists, check the pickup unit. a) Check the photo sensor in the pickup unit is defective. b) Check the sensor operates correctly. c) If the problem occurs, replace the photo sensor(0604-001393)

• Code: M1-5111, M1-5112
• Display: Paper is low in Tray 1. Load paper. Paper is empty in Tray 1. Load paper.
• Description: Paper in the tray is less than 10% of specification. / The photo sensor is defective.
• Remedy: 1) Remove Tray 2 and re-install. 2) Load the paper in Tray 2. 3) If paper is loaded but error message has not disappeared, check the following. a) If the photo sensor is contaminated, clean it. b) If the photo sensor is defective, replace it(0604-001393). c) If the actuator is defective, replace it(JC66-03199A).

• Code: M1-5211, M1-5212
• Display: Paper is low in Tray 2. Load paper. Paper is empty in Tray 2. Load paper.
• Description: Paper in the tray is less than 10% of specification. / The photo sensor is defective.
• Remedy: 1) Remove Tray 2 and re-install. 2) Load the paper in Tray 2. 3) If paper is loaded but error message has not disappeared, check the following. a) If the photo sensor is contaminated, clean it. b) If the photo sensor is defective, replace it(0604-001393). c) If the actuator is defective, replace it(JC66-03199A).

• Code: M1-5612
• Display: Paper is empty in MP Tray. Load paper.
• Description: Paper in the MP tray is less than 10%. / The photo sensor is defective.
• Remedy: 1) Remove MP Tray and re-install. 2) Load the paper in the tray. 3) If paper is loaded but error message has not disappeared, check the following. a) If the photo sensor is contaminated, clean it. c) If the photo sensor is defective, replace it(0604-001393). d) If the actuator is defective, replace it(JC66-03217A).

• Code: M2-1124, M2-1125
• Display: Paper jam inside of machine
• Description: Paper jam has occurred inside the machine. (Feed drive unit is defective / Feed 1 sensor is defective.)
• Remedy: • M2-1124 : The leading edge of the paper has not reached the feed 1 sensor within the specified time. • M2-1125 : The paper has not left from the feed 1 sensor within the specified time. 1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute feed motor test. If the motor operation is normal, go to step d). b) Remove the rear cover. Check if the feed motor cable is connected correctly. c) If the connection is OK, replace the feed drive unit(JC93-00448A). d) If the feed motor operation is normal, check the feed 1 sensor. e) If the sensor operation is abnormal, check the harness. f) If the connection is OK, replace the feed sensor(0604-001381).