Các lỗi thường gặp

Code :
  • Code: S1-1313
  • Display: The clock became initial time. Set a time again.
  • Description: Saved time is invalid
  • Remedy: 1) Set up the time and reboot the machine. (Machine Setup > General Setting > Date and Time) 2) if the problem persists, measure the battery voltage. a) Remove the rear cover. b) Remove cover from Main PBA. c) Measure the battery voltage. If value is under 3V, battery is abnormal. 3) If battery has no problem, replace the main board(JC92-02452A).
  • Code: S1-1411, S1-1413
  • Display: Video System Failure #S1-1411: Turn off then on. Video System Failure #S1-1413: Turn off then on.
  • Description: SPGPv4-Chip is not working.
  • Remedy: 1) Turn the machine off then on. 2) If the problem persists, replace the main board(JC92-02452A).
  • Code: S1-2111
  • Display: Video System Failure #S1-2111: Turn off then on.
  • Description: The machine can’t detect memory during booting.
  • Remedy: 1) Turn the machine off then on. 2) If the problem persists, replace the main board(JC92-02452A).
  • Code: S1-2411, S1-2421, S1-2422
  • Display: HDD System Failure #: Turn off then on.
  • Description: Hard Disk is not installed in the machine. / Hard Disk is defective.
  • Remedy: 1) Check if the HDD is installed correctly. a) Remove the reat cover b) Check the cable connection. 2) If the problem persists, replace the HDD(JC59-00035A).
  • Code: S1-2510, S1-2511, S1-2521, S1-2523, S1-2540
  • Display: MSOK System Failure: Turn off then on. MSOK Failure: #. Call for service. PPM data is incorrect. Call for service & change MSOK.
  • Description: Communication error between data storage device of MSOK and main board has occurred.
  • Remedy: 1) Check if the MSOK is inserted correctly. Remove and reinstall it.. a) Remove the reat cover b) Check if the MSOK is correctly connected. c) Check if the connecter and harness are correctly plugged. 2) If the problem persists, replace the main board(JC92-02452A).
  • Code: S1-4111
  • Display: Video System Failure #S1-4111: Turn off then on.
  • Description: The main board can’t send the data through the network channel. Network cable is not connected.
  • Remedy: 1) Turn the machine off then on. 2) Check if the network harness and connector are correctly connected. a) Insert the network harness to connector rightly. b) Check the LED light near the network connector. - If it is connected correctly, green lamp is turn on. - If not, the orange lamp is flickers. 3) If the problem is persists, replace the main board(JC92-02452A).
  • Code: S1-4311
  • Display: Video System Failure #S1-4311: Turn off then on.
  • Description: USB unit chip is abnormal.
  • Remedy: 1) Turn the machine off then on. 2) If the problem persists, replace the main board(JC92-02452A).
  • Code: S1-5521
  • Display: FDI device is not installed. Install the device.
  • Description: The machine can’t detect the FDI device.
  • Remedy: 1) Install the FDI device. 2) If the FDI device is already installed, update the firmware for main board. 3) Check the connection between FDI device and main board. a) Remove the rear cover. b) Check the connection between FDI unit and mainboard connection. 4) If FDI unit has problem, replace FDI unit(CLX-KIT10). 5) If the problem persists, replace the main board(JC92-02452A).
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