Causes: The charger cleaner does not complete shift operation during the specified time.
Remedy: Case 1 Cause Charger unit trouble Check and remedy Check the charger unit Case 2 Cause RE sensor, HP sensor, charger cleaner motor, and PCU PWB troubles, harness connection trouble Check and remedy 1) Check the sensor, the motor, and the PCU PWB. 2) Check the harness connection between the sensor, the motor and the PCU PWB.
Code: C1-02
Description: Charger cleaner motor lock
Causes: When the charger cleaner motor is rotating, an excess motor current over the specified level is detected.
Remedy: Case 1 Cause Charger cleaner motor trouble Check and remedy Check the charger cleaner motor Case 2 Cause PCU PWB trouble, harness connection trouble Check and remedy 1) Check the PCU PWB. 2) Check harness connection between the motor and the PCU PWB.
Code: C4-00
Description: PTC (Pre-Transfer Charger) high voltage output trouble
Causes: A trouble signal is detected during PTC high voltage output.
Remedy: Case 1 Cause Charger wire breakage Check and remedy Check the charger unit. Case 2 Cause PTC high voltage PWB trouble Check and remedy Replace the PTC high voltage PWB. Case 3 Cause PCU PWB trouble Check and remedy Replace the PCU PWB. Case 4 Cause Connector and harness connection trouble Check and remedy Check connection of the connector and the harness.
Causes: Shifting the PTC cleaner is not completed within the specified time.
Remedy: Case 1 Cause Cleaner mechanism trouble Check and remedy Check the cleaner mechanism. Case 2 Cause HP sensor trouble Check and remedy Replace the HP sensor. Case 3 Cause Cleaner motor trouble Check and remedy Replace the cleaner motor. Case 4 Cause PCU PWB trouble Check and remedy Replace the PCU PWB. Case 5 Cause Connector and harness connection trouble Check and remedy Check connection of the connector and the harness.
Code: CE-00
Description: Communication error other than CE-01 – 08
Causes: Network cable connection trouble
Remedy: Check to insure that the network cable is securely connected.
Code: CE-01
Description: Network controller trouble
Causes: Network controller and its peripheral circuit trouble
Remedy: 1) Check the network controller and its peripheral circuit. 2) Output the NIC Config Page and check the NIC version. 3) Replace the MFPcnt PWB.
Code: CE-02
Description: Not-specified mail/FTP server error
Causes: The specified mail server, FTP server, and SMB server are not found
Remedy: Case 1 Cause Network cable connection trouble Check and remedy Check to insure that the network cable is securely connected. Case 2 Cause Network setup trouble Check and remedy 1) Check that the connected network supports TCP/IP protocol. 2) Check from Web page that the Primary/ Secondary E-mail Server Address or the FTP server/Desktop PC/SMB server address as the destination is properly set. 3) When the above address is described with the Hostname, check that the DNS server is properly set or not. Case 3 Cause SMTP server/FTP server/NST/SMB server trouble Check and remedy Check the SMTP server/FTP server/NST/SMB server for any trouble.
Code: CE-03
Description: Communication error in image send
Causes: The specified server does not respond during image send.
Remedy: Case 1 Cause Network cable connection trouble Check and remedy Check to insure that the network cable is securely connected. Case 2 Cause SMTP server/FTP server/NST/SMB server trouble Check and remedy Check the SMTP server/FTP server/NST/SMB server for any trouble.