• Code: E37
• Description: Paper fed from the 4th cassette (not reaching the 3rd cassette transport sensor)
• Remedy: Open the feed cover. Is there any paper in front of the 3rd cassette transport sensor? YES Remove the paper. NO Is the 3rd cassette tranport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[4]/[B] NO 1. Check if the connector of the 3rd cassette transport sensor is disconnected. 2. Check if the connector J328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5 Replace the 3rd cassette transport sensor. 6. Replace the LGC board. YES Is the transport clutch working? (Perform the output check in the test mode: 03-225) NO 1. Check if the connector of the transport clutch is disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5 Replace the transport clutch. 6 Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E38
• Description: Paper fed from the 4th cassette (not reaching the 4th cassette transport sensor)
• Remedy: Open the feed cover. Is there any paper in front of the 4th cassette transport sensor? YES Remove the paper. NO Is the 4th cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[5]/[B] NO 1. Check if the connector of the 4th cassette transport sensor is disconnected. 2. Check if the connector J350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5 Replace the 4th cassette transport sensor. 6. Replace the LGC board. YES Is the transport clutch working? (Perform the output check in the test mode: 03-225) NO 1. Check if the connector of the PFP transport clutch is disconnected. 2. Check if the connector J350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5 Replace the transport clutch. 6 Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E3C
• Description: Paper fed from the tandem LCF (not reaching the registration sensor)
• Remedy:

• Code: E3D
• Description: Paper fed from the tandem LCF (not reaching the 1st cassette feed sensor)
• Remedy: Open the feed cover. Is there paper in front of the 1st cassette transport sensor? YES Remove the paper. NO Is the 1st cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[2]/[B]) NO 1. Check if the connector of the 1st cassette transport sensor is disconnected. 2. Check if the connector J328, 329,350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 1st cassette transport sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-202, 203, 210) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E3E
• Description: Paper fed from the tandem LCF (not reaching the 2nd cassette feed sensor)
• Remedy: Open the feed cover. Is there paper in front of the 2nd cassette transport sensor? YES Remove the paper. NO Is the 2nd cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[3]/[B]) NO 1. Check if the connector of the 2nd cassette transport sensor is disconnected. 2. Check if the connector J328,329,350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 2nd cassette transport sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-203, 210, 226) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E3F
• Description: Paper fed from the tandem LCF (not reaching the tandem LCF transport sensor)
• Remedy: Open the feed cover. Is there paper in front of the tandem LCF transport sensor? YES Remove the paper. NO Is the tandem LCF transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[4]/[B]) NO 1. Check if the connector of the tandem LCF transport sensor is disconnected. 2. Check if the connector J328, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the tandem LCF transport sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-225) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn ou

• Code: E41
• Description: Front cover opened during printing
• Remedy: Is the front cover open? YES Close the cover. NO Is the voltage of 24V being supplied from the power supply unit? (Perform the input check in the test mode: 03-[ENERGY SAVER] ON/[1]/[A]) NO 1. Check if the connector for 24V power supply is disconnected. 2. Check if the connector J344 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the LGC board. YES Replace the LGC board.

• Code: E44
• Description: Feed cover opened during printing
• Remedy: Is the feed cover open? YES Remove the paper if there is any, then close the cover. NO Is the feed cover sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[4]/[G]) NO 1. Check if the connector of the feed cover sensor is disconnected. 2. Check if the connector J338 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are opencircuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the feed cover sensor. 6. Replace the LGC board. YES Replace the LGC board.