• Code: E010
• Description: Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
• Remedy: Open the Automatic duplexing unit. Is there any paper on the transport path? YES Remove the paper. NO Is the exit sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[9]/[B]) NO 1. Check if the connector of the exit sensor is disconnected. 2. Check if the connector CN309 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the exit sensor. 6. Replace the LGC board. YES Is the registration roller clutch working? (Perform the output check in the test mode: 03-108/158) NO 1. Check if the connector of the registration roller clutch is disconnected. 2. Check if the connector CN315 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration roller clutch. 6. Replace the LGC board. YES Check the registration roller. Replace it if it is worn out.

• Code: E020
• Description: Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.
• Remedy: Open the Automatic duplexing unit. Is there any paper on the transport path? YES Remove the paper. NO Is the exit sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[9]/[B]) NO 1. Check if the connector of the exit sensor is disconnected. 2. Check if the connector CN309 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the exit sensor. 6. Replace the LGC board. YES Is the registration roller clutch working? (Perform the output check in the test mode: 03-108/158) NO 1. Check if the connector of the registration roller clutch is disconnected. 2. Check if the connector CN315 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration roller clutch. 6. Replace the LGC board. YES Check the registration roller. Replace it if it is worn out.

• Code: E030
• Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON.
• Remedy: Open the cover of the unit/area whose picture is blinking on the control panel. Is there any paper on the transport path? (Refer to the following table.) YES Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table.) NO 1. Check if the connector of the sensor is disconnected. 2. Check if any of the connectors on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the sensor. 6. Replace the LGC board. YES Replace the LGC board.
  Registration area Automatic duplexing unit Registration sensor 03-[FAX]ON/[9]/[A] 1st transport sensor 03-[FAX]OFF/[6]/[A] Exit area Automatic duplexing unit Exit sensor 03-[FAX]ON/[9]/[B] ADU ADU ADU entrance sensor 03-[FAX]OFF/[1]/[D] ADU exit sensor 03-[FAX]OFF/[1]/E] Feeding area (Main unit) Feed cover 2nd transport sensor 03-[FAX]OFF/[7]/[A] LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[4]/[C] PFP PFP side cover PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[B] PFP lower drawer feed sensor 03-[FAX]OFF/[3]/[B] Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]ON/[4]/[G] 03-[FAX]ON/[3]/[G] Bridge unit transport sensor-2 03-[FAX]ON/[4]/[F] 03-[FAX]ON/[3]/[G] JSP JSP cover JSP feed sensor 03-[FAX]ON/[3]/G] OCT OCT cover OCT feed sensor 03-[FAX]ON/[3]/[G]

• Code: E061
• Description: Incorrect paper size setting for upper drawer: The size of paper in the 1st drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.

• Code: E062
• Description: Incorrect paper size setting for lower drawer: The size of paper in the 2nd drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.

• Code: E063
• Description: Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.

• Code: E064
• Description: Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.

• Code: E065
• Description: Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipment
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.