• Code: F121
• Description: Database abnormality (user information management database)
• Causes:
• Remedy: Setting 1. Delete the log in the following procedure:[5] + [C] + [POWER] → 4. Initialize database → 1. LDAP database (to delete user database) (Note that all user, role, group and accounting data will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] -> 4. System Software(HD data)) Notes: . If you rebuild the databases with a job remaining, delete it after finishing. . When "Rebuilding all databases" is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.

• Code: F122
• Description: Database abnormality (Message/Job log management database)
• Causes:
• Remedy: Setting 1. Delete the log in the following procedure: [5] + [C] + [POWER] → 4. Initialize database → 2. Log database (jobs and messages) (Note that all job and message logs will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] -> 4. System Software(HD data)) Notes: . If you rebuild the databases with a job remaining, delete it after finishing. . When "Rebuilding all databases" is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.

• Code: F124
• Description: Database abnormality : Database is not operating normally. (Language management database)
• Causes:
• Remedy: Setting Delete the journal file : [5] + [C] + [START] -> 4. Initialize DB - > 3. Language DB If the recovery is still not completed, reinstall the master data and application program. "11.2.1 Master data/System ROM/Engine ROM/ Scanner ROM / RADF ROM"

• Code: F130
• Description: Invaid MAC address
• Causes:
• Remedy: Setting Compare the serial number of the equipment with a number displayed with 08-9601. If they are different, enter the correct serial number at 08-9601, 08-9083.

• Code: F131
• Description: Error due to damage to filtering setting file
• Causes:
• Remedy: Setting 1. Check the bad sector of the HDD (08-9072). If the result is "NG", replace the HDD. Notes: It may take more than 30 minutes to finish the checking. 2. Perform [3] + [C] + [POWER] -> [3], and then reinstall the HDD software. Notes: User data will be deleted when [3] + [C] + [POWER] -> [3] is perform ed.

• Code: F140
• Description: ASIC format error: ASIC formatting fails or memory acquiring fails when software is formatted.
• Causes: Main memory SYS board
• Remedy: SYS board • Connector check • Board check Main memory • Check the installation • Main memory check

• Code: F200
• Description: Data Overwrite option (GP-1070) disabled
• Causes:
• Remedy: Setting Perform firmware installation (all firmware: OS, HDD, SYS, PFC Firmware, Engine Main Firmware, and Scanner Firmware) with the USB media. * When the function of the Data Overwrite option (GP- 1070) is deleted from the equipment, the service call “F200” occurs. Perform 08-3840 to install the Data Overwrite Enabler (GP- 1070). * If F200 occurs while High (“3”) is set for the security level (08-8911), it cannot be released by installing the firmware using the USB media. Install the Data Overwrite Enabler (GP-1070) by 08-3840.

• Code: F350
• Description: SLG board abnormality
• Causes: SLG board
• Remedy: SLG board Board check Combination of the firmware version • Check the combination of the firmware version of the system ROM, engine ROM, and scanner ROM. • Reinstall the scanner ROM firmware.