• Code: E120
• Description: Bypass misfeeding: The paper fed from the bypass tray does not reach the registration sensor.
• Causes: MAIN board Bypass feed clutch Bypass paper sensor Bypass feed roller Separation pad
• Remedy: 1 Open the right cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the bypass feed clutch working? (Perform the output check in the test mode: 03-204) Is the bypass paper sensor working? (Perform the input check in the test mode: 03-[4]/[F]) Yes 3 No • Check if the connector of the bypass feed clutch and bypass paper sensor are disconnected. • Check if the connector CN22 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the bypass feed clutch and bypass paper sensor. • Replace the MAIN board. 3 Bypass feed roller Bypass separation pad • Check the bypass feed roller and bypass separation pad. Replace them if they are worn out.

• Code: E130
• Description: 1st drawer misfeeding: The paper fed from the 1st drawer does not reach the registration sensor.
• Causes: MAIN board Upper drawer feed clutch Upper drawer feed roller Separation roller
• Remedy: 1 Open the right cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the 1st drawer feed clutch working? (Perform the output check in the test mode: 03-201) Yes 4 No • Check if the connector of the 1st drawer feed clutch is disconnected. • Check if the connector CN22 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the 1st drawer feed clutch. • Replace the MAIN board. 3 1st drawer feed roller Separation roller • Check the drawer feed roller and separation roller. Replace them if they are worn out.

• Code: E140
• Description: PFU drawer misfeeding (Paper not reaching the PFU transport sensor): The paper fed from the PFU drawer does not reach the PFU transport sensor.
• Causes: MAIN board Lower drawer feed clutch Lower drawer feed roller Separation roller
• Remedy: 1 Open the feed cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the 2nd drawer feed clutch working? (Perform the output check in the test mode: 03-202) Yes 3 No • Check if the connector of the 2nddrawer feed clutch is disconnected. • Check if the connector CN27 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the 2nd drawer feed clutch. • Replace the MAIN board. 3 2nd drawer feed roller Separation roller • Check the drawer feed roller and separation roller. Replace them if they are worn out.

• Code: E150
• Description: PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor.
• Causes: PFP upper drawer feed sensor PFP board MAIN board PFP upper drawer feed clutch PFP upper drawer feed roller Separation roller
• Remedy: 1 Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? Yes Remove the paper. No 2 2 Is the PFP upper drawer feed sensor working? (Perform the input check in the test mode: 03-[1]/ [E]) Yes 3 No • Check if the connector of the PFP upper drawer feed sensor is disconnected. • Check if either of the connectors CN410 on the PFP board is disconnected. • Check if the connector CN26 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. • Replace the PFP upper drawer feed sensor. • Replace the PFP board. • Replace the MAIN board. 3 Is the PFP upper drawer feed clutch working? (Perform the output check in the test mode: 03-227) Yes 4 No • Check if the connector of the PFP upper drawer feed clutch is disconnected. • Check if any of the connectors CN410 on the PFP board is disconnected. • Check if the connector CN26 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. • Replace the PFP upper drawer feed clutch. • Replace the PFP board. • Replace the MAIN board. 4 PFP upper drawer feed roller Separation roller Pickup roller • Check the PFP upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.

• Code: E160
• Description: PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensor.
• Causes: PFP lower drawer feed sensor. PFP board
• Remedy: 1 Open the PFP side cover. Is there any paper in front of the PFP lower drawer feed sensor? Yes Remove the paper. No 2 2 Is the PFP lower drawer feed sensor working? (Perform the input check in the test mode: 03-[2]/ [C]) Yes 3 No • Check if the connector of the PFP lower drawer feed sensor is disconnected. • Check if either of the connectors CN410 on the PFP board is disconnected. • Check if the connector CN26 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. • Replace the PFP lower drawer feed sensor. • Replace the PFP board. • Replace the MAIN board. 3 Is the PFP lower drawer feed clutch working? (Perform the output check in the test mode: 03-228) Yes 4 No • Check if the connector of the PFP lower drawer feed clutch is disconnected. • Check if any of the connectors CN410 on the PFP board is disconnected. • Check if the connector CN26 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. • Replace the PFP lower drawer feed clutch. • Replace the PFP board. • Replace the MAIN board. 4 PFP lower drawer feed roller Separation roller Pickup roller • Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.

• Code: E210
• Description: PFU drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the PFU transport sensor.
• Causes: Registration sensor MAIN board High-speed/low-speed transport clutches Feed roller Separation roller Pickup roller
• Remedy: 1 Open the Automatic duplexing unit. Is there paper in front of the registration sensor? Yes Remove the paper. No 2 2 Is the registration sensor working? (Perform the input check in the test mode: 03-[A]/ [A]) Yes 3 No • Check if the connector of the registration sensor is disconnected. • Check if the connector CN22 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the registration sensor. • Replace the MAIN board. 3 Are the (high-speed/lowspeed) clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/ low-speed) transport clutches are disconnected. • Check if the connector CN27 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the MAIN board. 4 Feed roller Separation roller Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.

• Code: E300
• Description: PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the PFP upper drawer feed sensor.
• Causes: Registration sensor MAIN board High-speed/low-speed transport clutches Feed roller Separation roller Pickup roller
• Remedy: 1 Open the Automatic duplexing unit. Is there paper in front of the registration sensor? Yes Remove the paper. No 2 2 Is the registration sensor working? (Perform the input check in the test mode: 03-[A]/ [A]) Yes 3 No • Check if the connector of the registration sensor is disconnected. • Check if the connector CN22 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the registration sensor. • Replace the MAIN board. 3 Are the (high-speed/lowspeed) clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/ low-speed) transport clutches are disconnected. • Check if the connector CN27 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the MAIN board. 4 Feed roller Separation roller Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.

• Code: E310
• Description: PFP upper drawer transport jam (Paper not reaching the PFU feed sensor): The paper does not reach the PFU feed sensor after it has passed the PFP upper drawer feed sensor.
• Causes:
• Remedy: 1 Open the side cover. Is there paper in front of the PFU feed sensor? Yes Remove the paper. 2 No 2 Is the PFU feed sensor working? (Perform the input check in the test mode: 03-[1]/ [C]) Yes 3 No 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN27 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the MAIN board. 3 Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No 1. Check if the connectors of the PFU transport clutches (High speed/Low speed) are disconnected. 2. Check if the connector CN27 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the PFU transport clutches (High speed/Low speed). 6. Replace the MAIN board. 4 Is the PFP transport clutch working? (Perform the output check in the test mode: 03-225) Yes 5 No 1. Check if the connector of the PFP transport clutch is disconnected. 2. Check if any of the connectors CN410 and CN413 on the PFP board is disconnected. 3. Check if the connector CN26 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP transport clutch. 7. Replace the PFP board. 8. Replace the MAIN board. 5 1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2. Check the transport roller. Replace it if it is worn out.