• Code: CCB
• Description: Rear jogging motor is abnormal
• Remedy: MJ-1011 Is the rear jogging plate home position sensor (S7) working properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC board and rear jogging motor correct? NO Correct the wiring. YES Has the rack run over the stopper of the roll? YES Fix it. NO Is the problem solved by replacing the rear jogging motor? NO Replace the finisher controller PC board. YES END

• Code: E01
• Description: Leading edge of paper not reaching the exit sensor
• Remedy: Open the jam access cover. Is there any paper on the transport path? YES Remove the paper. NO Is the exit sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[B]) NO 1. Check if the connector of the exit sensor is disconnected. 2. Check if the connector J315 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the exit sensor. 6. Replace the LGC board. YES Is the registration clutch working? (Perform the output check in the test mode: 03-108/158) NO 1. Check if the connector of the registration clutch is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration clutch. 6. Replace the LGC board. YES Check the registration roller. Replace it if it is worn out.

• Code: E02
• Description: Trailing edge of paper not passing the exit sensor
• Remedy: Open the jam access cover. Is there any paper on the transport path? YES Remove the paper. NO Is the exit sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[B]) NO 1. Check if the connector of the exit sensor is disconnected. 2. Check if the connector J315 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the exit sensor. 6. Replace the LGC board. YES Is the registration clutch working? (Perform the output check in the test mode: 03-108/158) NO 1. Check if the connector of the registration clutch is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration clutch. 6. Replace the LGC board. YES Check the registration roller. Replace it if it is worn out.

• Code: E03
• Description: Paper remaining inside the copier at power ON
• Remedy: Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the transport path? (Refer to the following table) YES Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table.) NO 1. Check if the connector of the sensor is disconnected. 2. Check if any of the connectors on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the sensor. 6. Replace the LGC board. YES Replace the LGC board.
  Registration area Jam access cover Registration sensor 03-[FAX]ON/[2]/[A] Upper feed sensor 03-[FAX]OFF/[6]/[E] Exit area Jam access cover Exit sensor 03-[FAX]ON/[2]/[B] ADU ADU ADU entrance sensor 03-[FAX]OFF/[1]/[H] ADU exit sensor 03-[FAX]OFF/[1]/[G] Feeding area Side cover Lower feed sensor 03-[FAX]OFF/[7]/[E] (main unit) LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[5]/[G] PFP PFP side cover PFP upper feed sensor 03-[FAX]OFF/[2]/[D] PFP lower feed sensor 03-[FAX]OFF/[4]/[D] Relay unit Relay unit Relay unit transport sensor-1 03-[FAX]ON/[4]/[H] Relay unit transport sensor-2 03-[FAX]ON/[3]/[E]

• Code: E09
• Description: HDD is abnormal
• Remedy: (1) Check if the connectors of the HDD are disconnected. (2) Check if the connector pins are disconnected and the harnesses are open-circuited. (3) Replace the HDD. (4) Replace the SYS board

• Code: E11
• Description: ADU misfeeding (paper not reaching the registration sensor)
• Remedy: Open the jam access cover. Is there any paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode:03-[FAX]ON/[2]/[A]) NO 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the ADU clutch working? (Perform the output check in the test mode: 03-222) NO 1. Check if the connector of the ADU clutch is disconnected. 2. Check if the connector J316 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the ADU clutch. 6. Replace the LGC board. YES Check the rollers in the ADU. Replace them if they are worn out.

• Code: E12
• Description: Bypass misfeeding (paper not reaching the registration sensor)
• Remedy: Open the jam access cover. Is there any paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A]) NO 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the bypass feed clutch working? (Perform the output check in the test mode: 03-204) NO 1. Check if the connector of the bypass feed clutch is disconnected. 2. Check if the connector J316 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the bypass feed clutch. 6. Replace the LGC board. YES Check the bypass feed roller and separation pad. Replace them if they are worn out.

• Code: E13
• Description: Upper cassette misfeeding (paper not reaching the upper feed sensor)
• Remedy: Open the jam access cover. Is there any paper in front of the upper feed sensor? YES Remove the paper. NO Is the upper feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[E]) NO 1. Check if the connector of the upper feed sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconencted. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the upper feed sensor. 6. Replace the LGC board. YES Is the upper cassette feed clutch working? (Perform the output check in the test mode: 03-201) NO 1. Check if the connector of the upper cassette feed clutch is disconnected. 2. Check if the connector J310 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are opencircuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the upper cassette feed clutch. 6. Replace the LGC board. YES Check the upper cassette feed roller and separation roller. Replace them if they are worn out.