Description: ASIC format error: ASIC formatting fails or memory acquiring fails when software is formatted
Causes: Main memory SYS board
Remedy: SYS board • Connector check • Board check Main memory • Check the installation • Main memory check
Code: F200
Description: Data Overwrite option (GP-1070) disabled
Causes:
Remedy: Setting Perform firmware installation (all firmware: OS, HDD, SYS, Engine Main Firmware, and Scanner Firmware) with the USB device. * When the function of the Data Overwrite option (GP- 1070) is deleted from the equipment, the service call “F200” occurs. Perform 08-3840 to install the Data Overwrite Enabler (GP- 1070). * If F200 occurs while High (“3”) is set for the security level (08-8911), it cannot be released by installing the firmware using the USB device. Install the Data Overwrite Enabler (GP-1070) by 08-3840.
Code: F350
Description: SYS board abnormality
Causes: SYS board
Remedy: SYS board Board check Combination of the firmware version • Check the combination of the firmware version of the system firmware, engine firmware, and scanner firmware. • Reinstall the scanner firmware.
Code: F400
Description: SYS cooling fan abnormality
Causes: SYS board SYS cooling fan
Remedy: SYS cooling fan Check if the fan is rotating properly. If not, check if any foreign object is adhered. SYS board Check the connector (CN103) and relay connector.
Code: F500
Description: HD partition damage
Causes:
Remedy: Setting . Diagnose the file system with [5] + [C] + [POWER] → 1. . Check F/S, and then recover the problem partition with [5] + [C] + [POWER] → 2. Recovery F/S. • If it is not recovered, reinstall the software after the HDD format.
Code: F510
Description: Application start error
Causes:
Remedy: Setting 1. Reboot. 2. If it has still not recovered, reinstall the system software. 3. If it still persists after step 2, perform [3] + [C] + [POWER] → 3, and then reinstall the system software. Notes: User data will be deleted when [3] + [C] + [POWER] → 3 is performed.
Code: F520
Description: Operating system start error
Causes:
Remedy: Setting 1. Reboot. 2. If it has still not recovered, reinstall the system software. 3. If it still persists after step 2, perform [3] + [C] + [POWER] → 3, and then reinstall the system software. Notes: User data will be deleted when [3] + [C] + [POWER] → 3 is performed.
Code: F521
Description: Integrity check error
Causes:
Remedy: Setting Restart the equipment. If the error is not recovered after restarting the equipment, reinstall software following the procedure below. 1. Reinstall the system software and application program. "9.2.3 Precautions and procedures when replacing the HDD"