Description: HDD abnormality causes jam: Image data to be printed cannot be prepared.
Remedy: (1) Check if the error is cleared by turning the power OFF and then back ON. (2) Check if the connectors of the HDD are disconnected. (3) Check if the connector pins are disconnected and the harnesses are open circuited. (4) Replace the HDD. (5) Replace the SYS board.
Code: E110
Description: ADU misfeeding (Paper not reaching the registration sensor): The paper which has passed through ADU does not reach the registration sensor during duplex printing
Remedy: Open the Automatic duplexing unit. Is there any paper in front of the registraton sensor? YES Remove the paper. NO Is the registraton sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[9]/[A]) NO 1. Check if the connector of the 1st transport sensor is disconnected. 2. Check if the connector CN316 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st registration sensor. 6. Replace the LGC board. YES Is the ADU clutch working? (Perform the output check in the test mode: 03-222) NO 1. Check if the connector of the ADU clutch is disconnected. 2. Check if the connector CN304 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the ADU clutch. 6. Replace the LGC board. YES Check the rollers in the ADU. Replace them if they are worn out.
Code: E120
Description: Bypass misfeeding (Paper not reaching the 1st transport sensor): The paper fed from the bypass tray does not reach the 1st transport sensor
Remedy: Open the Automatic duplexing unit. Is there any paper in front of the 1st transport sensor? YES Remove the paper. NO Is the 1st transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[A]) NO 1. Check if the connector of the 1st transport sensor is disconnected. 2. Check if the connector CN316 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st transport sensor. 6. Replace the LGC board. YES Is the bypass feed clutch working? (Perform the output check in the test mode: 03-204) Is the bypass paper sensor working? (Perform the input check in the test mode: 03- [FAX]OFF/[1]/[D]) NO 1. Check if the connector of the bypass feed clutch and bypass paper sensor are disconnected. 2. Check if the connector CN311 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the bypass feed clutch and bypass paper sensor. 6. Replace the LGC board. YES Check the bypass feed roller and separation pad. Replace them if they are worn out.
Code: E130
Description: Upper drawer misfeeding (Paper not reaching the 1st transport sensor): The paper fed from the upper drawer does not reach the 1st transport sensor.
Remedy: Open the Automatic duplexing unit. Is there any paper in front of the 1st transport sensor? YES Remove the paper. NO Is the 1st transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[A]) NO 1. Check if the connector of the 1st transport sensor is disconnected. 2. Check if the connector CN316 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st transport sensor. 6. Replace the LGC board. YES Is the upper drawer feed clutch working? (Perform the output check in the test mode: 03-201) NO 1. Check if the connector of the upper drawer feed clutch is disconnected. 2. Check if the connector CN315 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the upper drawer feed clutch. 6. Replace the LGC board. YES Check the upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.
Code: E140
Description: Lower drawer misfeeding (Paper not reaching the 2nd transport sensor): The paper fed from the lower drawer does not reach the 2nd transport sensor.
Remedy: Open the feed cover. Is there any paper in front of the 2nd transport sensor? YES Remove the paper. NO Is the 2nd transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[A]) NO 1. Check if the connector of the 2nd transport sensor is disconnected. 2. Check if the connector CN316 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 2nd transport sensor. 6. Replace the LGC board. YES Is the lower drawer feed clutch working? (Perform the output check in the test mode: 03-202) NO 1. Check if the connector of the lower drawer feed clutch is disconnected. 2. Check if the connector CN315 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the lower drawer feed clutch. 6. Replace the LGC board. YES Check the lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.
Code: E150
Description: PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor.
Remedy: Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? YES Remove the paper. NO Is the PFP upper drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[B]) NO 1. Check if the connector of the PFP upper drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6. Replace the PFP upper drawer feed sensor. 7. Replace the PFP board. 8. Replace the LGC board. YES Is the PFP upper drawer feed clutch working? (Perform the output check in the test mode: 03-226) NO 1. Check if the connector of the PFP upper drawer feed clutch is disconnected. 2. Check if any of the connectors CN241 and CN247 on the PFP board is disconnected. 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6. Replace the PFP upper drawer feed clutch. 7. Replace the PFP board. 8. Replace the LGC board. YES Check the PFP upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.
Code: E160
Description: PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed senso
Remedy: Open the PFP side cover. Is there any paper in front of the PFP lower drawer feed sensor? YES Remove the paper. NO Is the PFP lower drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[3]/[B]) NO 1. Check if the connector of the PFP lower drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6. Replace the PFP lower drawer feed sensor. 7. Replace the PFP board. 8. Replace the LGC board. YES Is the PFP lower drawer feed clutch working? (Perform the output check in the test mode: 03-228) NO 1. Check if the connector of the PFP lower drawer feed clutch is disconnected. 2. Check if any of the connectors CN241 and CN248 on the PFP board is disconnected. 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6. Replace the PFP lower drawer feed clutch. 7. Replace the PFP board. 8. Replace the LGC board. YES Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.
Code: E190
Description: LCF misfeeding (Paper not reaching the LCF feed sensor): The paper fed from the LCF does not reach the LCF feed sensor.
Remedy: Open the LCF side cover. Is there any paper in front of the LCF feed sensor? YES Remove the paper. NO Is the LCF feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[4]/[C]) NO 1. Check if the connector of the LCF feed sensor is disconnected. 2. Check if either of the connectors CN1 or CN7 on the LCF board is disconnected. 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 6. Replace the LCF feed sensor. 7. Replace the LCF board. 8. Replace the LGC board. YES Is the LCF feed clutch working? (Perform the output check in the test mode: 03-209) NO 1. Check if the connector of the LCF feed clutch is disconnected. 2. Check if any of the connectors CN1 and CN6 on the LCF board is disconnected. 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 6. Replace the LCF feed clutch. 7. Replace the LCF board. 8. Replace the LGC board. YES Check the LCF feed roller, separation roller and pickup roller. Replace them if they are worn out.