• Code: 957.00
• Description: System board
• Causes: This error indicates a system board processor failure.
• Remedy: Replace the system board.

• Code: 958.00
• Description: Nand failure
• Causes: Printer has performed more than 100 “shift and replace” operations as a result of EC bit corrections.
• Remedy: Replace the system board

• Code: 980.00
• Description: Unreliable communications to Paperport device
• Causes: The engine is experiencing unreliable communications to the specified device
• Remedy: Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin.

• Code: 981.00
• Description: Interface protocol violation by engine
• Causes: The engine protocol violation detected by the specified device.
• Remedy: Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin.

• Code: 982.xx
• Description: Paperport communication error
• Causes: Communications error detected by the specified device.
• Remedy: Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin.

• Code: 983.00
• Description: Invalid command received by device
• Causes: Invalid command received by the specified device.
• Remedy: Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin.

• Code: 984.00
• Description: Invalid command parameter received by device
• Causes: Invalid command parameter received by the specified device.
• Remedy: Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin.

• Code: 990.00
• Description: General device equipment check
• Causes: Indicates an equipment check condition has occurred in the specified device, but the device is unable to identify the exact component failure.
• Remedy: Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin.