• Code: F101_4
• Description: Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/work” partition.)
• Causes: HDD SATA harness SYS board
• Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”. - If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→3. /work, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→2. /work, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the SATA harness. 8. If the error persists even after step 7, replace the SYS board.

• Code: F101_5
• Description: Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/registration” partition.)
• Causes: HDD SATA harness SYS board
• Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”. - If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→4. /registration, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→3. /registration, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the SATA harness. 8. If the error persists even after step 7, replace the SYS board.

• Code: F101_6
• Description: Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/backup” partition.)
• Causes: HDD SATA harness SYS board
• Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”. - If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→5. /backup, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→4. /backup, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the SATA harness. 8. If the error persists even after step 7, replace the SYS board.

• Code: F101_7
• Description: Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/imagedata” partition.)
• Causes: HDD SATA harness SYS board
• Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”. - If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→6. /imagedata, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→5. /imagedata, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the SATA harness. 8. If the error persists even after step 7, replace the SYS board.

• Code: F101_8
• Description: Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/storage” partition.)
• Causes: HDD SATA harness SYS board
• Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”. - If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→7. /storage, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→6. /storage, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the SATA harness. 8. If the error persists even after step 7, replace the SYS board.

• Code: F101_9
• Description: Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/encryption” partition.)
• Causes: HDD SATA harness SYS board
• Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”. - If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→8. /encryption, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→7. /encryption, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the SATA harness. 8. If the error persists even after step 7, replace the SYS board.

• Code: F102 ... F105
• Description: [F102] HDD start error [F103] HDD transfer time-out [F104] HDD data error [F105] HDD other error
• Causes: HDD SYS board
• Remedy: HDD • Connector and harness check • Check if the connector pins of the HDD are bent. • Perform the bad sector check (08-9072). If the check result is OK, recover the data in the HDD. If the check result is failed, replace the HDD.

• Code: F106_0
• Description: ADI-HDD error: Illegal disk replacement detected (ADI-HDD Exchange to SATA-HDD)
• Causes:
• Remedy: Setting Check if the HDD has been replaced with a SATA-HDD (normal type). (1) Start the equipment in the 4C mode: [4] + [C] + [POWER] (2) Check the type of the HDD shown on the top left of the control panel display “Current HDD type”. 2a. In case of “SATA-HDD” (normal type), replace it with the original ADI-HDD or a new ADI-HDD. Notes: To replace with the original ADI-HDD, start the equipment in the normal mode and then reinstall master data (HD Data) only if any abnormality occurs. 2b. In case of “ADI-HDD” Check each item in the Measures field for the HDD below. If the error still occurs, reinstall the master data (HD Data). HDD • Connector check • Harness check • Perform the bad sector check (08-9072). If the check result is OK, recover the data in the HDD. If the check result fails, replace the HDD.