Description: Key consistency error: Signature Check public key damage.
Causes:
Remedy: Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data. (2) Reinstall the master data and application program.
Remedy: Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore.
Code: F109_4
Description: Key consistency error: license data damage.
Causes:
Remedy: Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore
Code: F109_5
Description: Key consistency error (encryption key for ADI-HDD is damaged)
Causes:
Remedy: Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore.
Code: F109_6
Description: Key consistency error (administrator password error for ADI-HDD authentication)
Causes:
Remedy: Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore.
Code: F110
Description: Communication error between System-CPU and Scanner-CPU
Causes: SYS board SLG board
Remedy: Reproducibility Turn the power OFF and then back ON using the main power switch. SYS board • Check the version of the system ROM. • Connector check SLG board • Check the version of the scanner ROM. • Connector check IMG board • Connector check
Code: F111
Description: Scanner response abnormality
Causes: SYS board SLG board
Remedy: Reproducibility Turn the power OFF and then back ON using the main power switch. SYS board • Check the version of the system ROM. • Connector check SLG board • Check the version of the scanner ROM. • Connector check IMG board • Connector check
Code: F120
Description: Database abnormality: Database is not operating normally
Causes:
Remedy: Setting 1. Check that no jobs remain and rebuild the databases. ([5] + [C] + [POWER] → 4. Initialize database → 1. LDAP DB and 2. Log DB (Job,Msg). 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] → 4. System Software(HD data)) Notes: • If you rebuild the databases with a job remaining, delete it after finishing. • When "Rebuilding all databases” is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.