Code :

Code: F121
Description: Database abnormality (user management database)
Causes:
Remedy: Setting 1. Delete the log in the following procedure:[5] + [C] + [POWER] → 4. Initialize database → 1. LDAP database (to delete user database) (Note that all user, role, group and accounting data will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] → 4. System Software(HD data)) Notes: • If you rebuild the databases with a job remaining, delete it after finishing. • When “Rebuilding all databases” is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.

Code: F122
Description: Database 3 abnormality (log management database)
Causes:
Remedy: Setting 1. Delete the log in the following procedure: [5] + [C] + [POWER] → 4. Initialize database → 2. Log database (jobs and messages) (Note that all job and message logs will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] → 4. System Software(HD data)) Notes: • If you rebuild the databases with a job remaining, delete it after finishing. • When “Rebuilding all databases” is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.

Code: F124
Description: Database abnormality: Database is not operating normally. (Language management database)
Causes:
Remedy: Setting Delete the journal file: [5] + [C] + [START] → 4. Initialize DB - > 3. Language DB If the recovery is still not completed, reinstall the master data and application program. "11.2.1 Master data/ System ROM"

Code: F131
Description: Error due to damage to filtering setting file
Causes: HDD
Remedy: Setting 1. Check the bad sector of the HDD (08-9072). If the result is “NG”, replace the HDD. Notes: It may take more than 30 minutes to finish the checking. 2. Perform [3] + [C] + [POWER] → [3], and then reinstall the HDD software. Notes: User data will be deleted when [3] + [C] + [POWER] → [3] is performed.

Code: F140
Description: ASIC format error: ASIC formatting fails or memory acquiring fails when software is formatted
Causes: SYS board Main memory
Remedy: SYS board • Connector check • Board check Main memory • Check the installation • Main memory check

Code: F200
Description: Data Overwrite option (GP-1070) disabled
Causes: SYS board
Remedy: Firmware • Perform firmware installation (all firmware: OS, HDD, SYS, PFC Firmware, Engine Main Firmware, and Scanner Firmware) with the USB media. Remarks: When the function of the Data Overwrite option (GP- 1070) is deleted from the equipment, the service call “F200” occurs

Code: F350
Description: SLG board abnormality
Causes: SLG board
Remedy: SLG board 1. Check if the conductor pattern on the SLG board is short circuited or open circuited. 2. If there is no problem found in the check (1) above, check the combination of the firmware version of the system ROM, engine ROM and scanner ROM. Reinstall the scanner ROM firmware. 3. If an error occurs after step (2) above has been performed, replace the SLG board.

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