• Code: 09-350
• Description: Toner Cartridge End of Life Fault The Toner Cartridge has reached end of life.
• Remedy: 1. Check the remaining life of the Toner Cartridge by using one of the methods listed below: • Print a Supplies Information Report. [GP 2] • Open Easy Printer Manager, check Toner Life. • Open the CWIS application. Select; [Status, Supplies, Print Cartridge]. 2. Check the remaining life of the Toner Cartridge. 3. If the Toner Cartridge has reached end of life, switch Off the power and replace the Toner Cartridge.

• Code: 09-400
• Description: Imaging Unit End of Life Fault The Imaging Unit has reached end of life.
• Remedy: 1. Check the remaining life of the Imaging Unit by using one of the methods listed below: • Print a Supplies Information Report. [GP 2] • Open Easy Printer Manager, select [Machine Status]. • Open the CWIS application. Select; [Status, Supplies, Black Imaging Unit]. 2. Check the remaining life of the Imaging Unit. 3. If the Imaging Unit has reached end of life, switch Off the power and replace the Imaging Unit.

• Code: 09-550
• Description: Toner Cartridge Undetected Fault The Toner Cartridge has not been installed or machine software is unable to detect the Toner Cartridge.
• Remedy: 1. Switch Off the power. 2. Remove the Toner cartridge. Rotate the cartridge five to six completions to distribute the toner evenly. 3. Check the CRUM contact area for contamination and clean if necessary. 4. Reinstall the Toner Cartridge. 5. Check the contacts on the HVPS. 6. If the problem continues, install a new Toner Cartridge.

• Code: 09-800
• Description: Incompatible Toner Cartridge Fault The Toner Cartridge is not compatible with the printer.
• Remedy: 1. Print a Supplies Information Report, [GP 2]. 2. Check the Toner Cartridge information. Replace the Toner Cartridge

• Code: 09-900
• Description: Imaging Unit Undetected Fault The Imaging Unit has not been installed or machine software is unable to detect the Imaging Unit.
• Remedy: 1. Switch Off the power. 2. Remove the Imaging Unit. 3. Check the CRUM contact area for contamination and clean if necessary. 4. Reinstall the Imaging Unit 5. Check the contacts on the HVPS. 6. If the problem continues, install a new Imaging Unit.

• Code: 10-100
• Description: Fuser Temperature (Open) Fault The temperature of the Fuser is outside of the normal operating range of 383°F ± 5°F (195°C ± 5°C.)
• Remedy: Power Off the machine and check that the Fuser connection is fully seated . The Fuser connections are OK. Firmly reconnect the Fuser assembly. Switch the power ON. Check for +3.3 VDC to the Thermistor at P/J on Main PWB. The voltage is OK. • Check the wire harness for open or short circuits. • Replace the Main PWB , Check the voltage to the Over Heat Thermostat. The voltage is OK. • Check for AC line voltage to the LVPS PWB . • Check the wire harness for open or short circuits. • Replace the LVPS PWB if needed. Check the Heat Lamp for an open circuit. Repair or replace the Fuser Assembly as required.

• Code: 10-200, 10-300
• Description: Fuser Under/ Over Temperature Fault The temperature of the Fuser is outside of the normal operating range of 383°F ± 5°F (195°C ± 5°C.)
• Remedy: Enter Diagnostic (EDM) Mode. Select: [DC330 Component Control, 109 Fuser Heat, Temp A] to obtain a temperature reading from the Fuser. The Fuser temperature is within normal operating range. Replace the Fuser Assembly If problem is intermittent, check the circuit of the Fuser Assembly.

• Code: 17-100
• Description: IP Conflict Error Fault. The IP address conflicts with that of another system causing a machine communication error.
• Remedy: From the menu, select: [Machine Settings, Network Settings, Assign IP address].