Description: Google Cloud Print Software Error Cause: A critical internal error has occurred.
Remedy: 1. Check the settings, and try again. 2. Contact customer support if the issue reoccurs. 3. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 4. Update to the latest F/W. 5. If the error persists, ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).
Code: 123-314
Description: Panel Power On Error Cause: Communication error at panel power on. Startup sequence does not start from AIOC within 1 minute after panel power on.
Remedy: 1. Turn the power Off and On to check that the error recurs. 2. Update to the latest F/W. 3. If the problem cannot be solved, replace (ESS PWB).
Code: 123-333
Description: Panel FW transmission error Cause: An error which occurred when the Panel Main FW transmission was performed from ESS.
Remedy: 1. Turn the power Off and On to check that the error recurs. 2. Update to the latest F/W. 3. If the error persists, ensure that the error is replicated after the printer is powered Off and then On, and then replace the following parts in sequence. • (Fax PWB) • (ESS PWB)
Code: 123-399
Description: Panel Device Reboot Error Cause: An error which was caused by an unexpected reboot, such as reboot due to static electricity.
Remedy: 1. Turn the power Off and On to check that the error recurs, then update to the latest F/W. 2. If the problem cannot be solved, replace (Control Panel (3610)) (Control Panel (3615))
Remedy: 1. Turn the power Off and On to check that the error recurs. 2. Perform the following in sequence • " Network System Fault Check" • " Network-related Details Check Flow" 3. Update to the latest F/W. 4. If the error persists, ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).
Remedy: 1. Turn the power Off and On, perform the same operation and check whether the problem is reoccurring. 2. If the problem still persists, perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.
Remedy: 1. Turn the power Off and On, perform the same operation and check whether the problem is reoccurring. 2. If the problem still persists, perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.
Remedy: 1. Turn the power Off and On to check that the error recurs, then update to the latest F/W. 2. If the problem cannot be solved, replace the following parts in sequence. • (Fax PWB) • (ESS PWB)