• Code: 093-423 ... 093-426
• Description: X CRU Near Life A Low Toner Cartridge (C, M, Y, or K) state was detected. • 093-423: X CRU Near Life • 093-424: X CRU Near Life • 093-425: X CRU Near Life • 093-426: X CRU Near Life
• Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
• Remedy: • Replace the indicated Toner Cartridge. • Cycle printer power. • If the problem persists, follow this procedure.
  1 Reseat the Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Check P/J13 on the MCU Board. Is the connector secure? Go to step 4. Reconnect P/J13, then go to step 3. 3 Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

• Code: 093-919 ... 093-922
• Description: X Toner Low Density The printer detects low density of toner in the indicated Toner Cartridge. • 093-919: X Toner Low Density • 093-920: X Toner Low Density • 093-921: X Toner Low Density • 093-922: X Toner Low Density
• Causes: • MCU Board, PL7.2.2
• Remedy: • Cycle printer power. • Replace the indicated Toner Cartridge. • If the problem persists, follow this procedure.
  1 Clean the ADC sensor. Does the error persist? Go to step 2. Complete. 2 Check that MCU Board P/J14 is securely connected? Is the connection secure? Go to step 4. Reconnect P/J14, then go to step 4. 3 Does the error persist? Replace the MCU Board. Contact your designated field support for assistance.

• Code: 093-925, 093-950, 093-951, 093-952
• Description: X Toner Comm Fail Toner CRUM (CMYK) communication error is detected.
• Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Check the connection at MCU Board P/J13. Is the connection secure? Go to step 3. Reconnect P/J13, then go to step 3. 3 Does the error persist? Go to step 4. Complete. 4 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 5. Go to step 6. 5 Does the error persist? Go to step 6. Complete. 6 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 4. Complete. 7 Does the error persist? Contact your designated field support for assistance. Complete.

• Code: 093-926 ... 093-973
• Description: CRUM ID Error, X CRU Detached An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge Installed state was detected • 093-926: CRUM ID Error • 093-960: CRUM ID Error • 093-961: CRUM ID Error • 093-962: CRUM ID Error • 093-970: X CRU Detached • 093-971: X CRU Detached • 093-972: X CRU Detached • 093-973: X CRU Detached
• Causes: • MCU Board, PL7.2.2 • Harn assy dckr, PL4.1.2
• Remedy: 1 Check that the Toner Cartridges installed in the printer are Xerox cartridges. Are the Toner Cartridges installed in the printer Xerox Toner Cartridges? Go to step 2. Complete. 2 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 3. Go to step 3. 3 Does the error persist? Replace the MCU Board, then go to step 4. Contact your designated field support for assistance.

• Code: 093-930 ... 093-933
• Description: X CRU Life Over The indicated Toner Cartridge has reached end of life. • 093-930: X CRU Life Over • 093-931: X CRU Life Over • 093-932: X CRU Life Over • 093-933: X CRU Life Over
• Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the appropriate Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Does the error persist when the power is turned off and on? Go to step 3. Complete. 3 Check P/J13 on the MCU Board. Is the connection secure? Go to step 5. Reconnect P/J13, then go to step 4. 4 Does the error persist? Go to step 5. Complete. 5 Disconnect P/J13 on the MCU Board, and inspect the harness. Is the harness damaged? Repair the harness, then go to step 6. Go to step 7. 6 Does the error persist? Go to step 7. Complete. 7 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 4. Contact your designated field support for assistance.

• Code: 116-314
• Description: ESS Error (Phaser 6010N model only) Fatal on board network error. MAC address Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 116-315 ... 116-343
• Description: Firmware Errors The firmware download to the printer failed. • 016-500: Erase Flash Error • 016-501: Write Flash Error • 016-502: Verify Flash Error • 116-315: RAM Error • 116-317: Controller Error • 116-324: Controller Error • 116-326: NVRAM Error • 116-343: ASIC Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
• Remedy: 1 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 116-350, 116-351, 116-352
• Description: ESS Error (Phaser 6010N model only) Fatal on board network error. • 116-314: MAC address Error • 116-350: Network Error • 116-351: Network Error • 116-352: Network Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.