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Code :
  • Code: 042-372
  • Description: Deve Mode Change Failure
  • Causes: • Feed Solenoid, PL6.1.10 • Switching Sensor • HARNESS ASSY RKN SNS PL2.2.25/26 • Developer Drive Assembly, PL6.1.6 • MCU Board, PL7.2.2
  • Remedy: 1 Check the P/J10 connector on the MCU Board. Is P/J10 connected correctly? Go to step 2. Reseat the connector. Go to step 2. 2 Does the error persist when the power is turned on? Go to step 3. Complete. 3 Test the Feed Solenoid. Enter diagnostic mode and select Engine Diag > Motor Test > K Mode Solenoid (see “Using Phaser 6010N Service Diagnostics” on page 4-6). You can also use the CE Diag Tool to perform this test. Does the Feed Solenoid function normally? Go to step 4. Replace the Feed Solenoid. 4 Check the connections between the MCU Board P/J12 and the Feed Sensor P/J122. Are the connections secure? Go to step 5. Reseat the connector. Go to step 5. 5 Does the error persist when the power is turned on? Go to step 6. Complete. 6 Disconnect the MCU Board P/J21and the Registration Sensor P/J120. Check the harness assy rkn sns for continuity. Is the harness damaged? Repair the harness. Go to step 7. 7 Disconnect P/J12 on the MCU Board. Is the voltage across ground to P/J12-7 approximately +3.3 VDC? Replace the Developer Drive Assembly. Replace the MCU Board.
  • Code: 061-370
  • Description: LPH Failure
  • Causes: • IP Board, PL7.1.9 • LED Driver Board, PL7.1.5
  • Remedy: 1 Check the connectors at the LED Driver Board P/J2, 3, 4, and 5 and xerographics assembly P/J6, 7, 8, and 9. Are the connectors securely connected? Go to step 2. Reconnect the connectors. 2 Does the error persist when the power is turned on? Go to step 3. Complete. 3 Print the test pattern ASIC. Put the printer in diagnostic mode and select Test Print > Test Pattern ASIC. You can also print the test pattern from the CE Diag Tool. See “Digital Output Test Procedures” on page A-14. Is the image printed correctly? Replace the I/P Board. Replace the LED Driver Board.
  • Code: 075-100
  • Description: Misfeed Jam Paper jam was detected at the Main Paper Tray/Bypass tray section of the printer.
  • Causes: • Feed Roller, PL22.4 • Feed Solenoid, Pl6.1.10 • Registration Sensor, PL2.3.5 • Main Drive Assembly, PL6.1.2 • Registration Clutch, PL2.3.7 • Harness assy rkn sns, PL2.2.25 • Harn assy main moT, PL6.1.7 • MCU Board, PL7.2.2
  • Remedy: • Check the media path for obstructions or debris. • Cycle printer power. • If the problem persists, follow this procedure.
    1 Are the Feed Roller and Separator Pad installed correctly? Does the Feed Roller rotate smoothly without causing fouling? Go to step 2. Replace the relevant part. 2 Check the connections between the MCU Board P/J12 and Registration Sensor P/J20. Are the connections secure? Go to step 3. Go to step 4. 3 Does the error still occur when printing? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-6). You can also use CE Diag Tool to perform this test (see page A-7). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display change each time the Main Paper Tray Chute is lifted? Go to step 6. Go to step 5. 5 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the harness assy rkn sns for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Disconnect the MCU Board P/J12. Is the voltage across ground and P/J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board. 7 Check the connections at MCU Board P/J16 and at the Main Drive Assembly P/J60. Are the connections secure? Go to step 9. Reconnect the connectors and then go to step 8. 8 Does the error still occur when printing? Go to step 9. Complete. 9 Enter diagnostic mode and run the Main Motor on Full (see page 4-6). You can also use the CE Diag Tool to run this test (see page A-14). Does the Main Drive Assembly function correctly? Go to step 14. Go to step 10. 10 Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 11. 11 Does the error still occur when printing? Go to step 12. Complete. 12 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 13. 13 Disconnect the MCU Board P/J16 and check that the voltages across ground at P/J16-2 and P/J16-4 are +24 VDC. Are the voltages correct? Replace the Main Drive Assembly. Replace the MCU Board. 14 Check the connector of P/J19 on the MCU Board. Is the connection secure? Go to step 16. Reconnect the connector, then go to step 15. 15 Does the error still occur when printing? Go to step 16. Complete. 16 Enter diagnostic mode and run the Feed SOLENOID test. You can also use the CE Diag Tool to run this test (see page A-14). Does the Feed Solenoid function correctly? Go to step 17. Replace the Feed Solenoid. 17 Check the connection at MCU Board P/J25. Is the connection secure? Go to step 19. Reconnect the connector and then go to step 18. 18 Does the error still occur when printing? Go to step 19. Complete. 19 Enter diagnostic mode and select Engine Diag > Motor Test > Regi Clutch. You can also use the CE Diag Tool to run this test (see page A-14). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.
  • Code: 075-921
  • Description: Waiting for Continue Key to be Pressed After Reloading Paper The printer is in manual duplex mode waiting for user interaction.
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Replace the I/P Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 077-100
  • Description: Reg On Early Jam Paper stuck in the Registration section (or Main Paper Tray or Bypass Tray section) of the Printer was detected.
  • Causes: • Registration Sensor, PL2.3.5 • Harn assy rkn sns, PL2.2.25/26 • MCU Board, PL7.2.2
  • Remedy: • Check the media path for obstructions or debris. • Cycle printer power. • If the problem persists, follow this procedure.
    1 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 3. Reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the harness assy rkn sns for continuity. Is the harness damaged? Go to step 4. Repair the harness. 4 Disconnect the MCU Board P/J12. Is the voltage across ground and P/J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board.
  • Code: 077-104
  • Description: Reg Off Jam The paper does not pass through the Registration Sensor within the specified time.
  • Causes: • Registration Sensor, PL2.3.5 • Registration Clutch, PL2.3.7 • Harn assy rkn sns, PL2.2.25/26 • Main Drive Assembly, PL6.1.2 • Harn assy main mot, PL6.1.7 • MCU Board, PL7.2.2
  • Remedy: • Check the media path for obstructions or debris. • Cycle printer power. • If the problem persists, follow this procedure.
    1 Check the installation and operation of the Registration Roller and the Registration Pinch Roller Assembly. Are the Registration Roller and the Registration Pinch Roller Assembly installed properly? Go to step 2. Replace the relevant part, then go to step 2. 2 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 3. Reconnect the connectors, then go to step 3. 3 Does the error still occur when printing? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-6). You can also use the CE Diag Tool to run this test (see page A-6). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display increase by 1 each time the Main Paper Tray Chute is lifted? Replace the MCU Board. Go to step 5. 5 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the harness assy rkn sns for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Check that the voltage across ground on the MCU Board P/J12-1 is +3.3 VDC. Is the voltage correct? Replace the Registration Sensor. Replace the MCU Board. 7 Check connectors P/J16 and P/J160 between the MCU Board and the Main Drive Assembly. Are the connectors secure? Go to step 9. Reconnect the connectors, then go to step 8. 8 Does the error persist when printing? Go to step 9. Complete. 9 Enter diagnostic mode and run the Main Motor test (see page 4-6). You can also use the CE Diag Tool to run this test. (see page A-14). Does the Main Drive Assembly function normally? Go to step 14. Go to step 10. 10 Check the Main Drive Assembly for proper installation. Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 11. 11 Does the error still occur when printing? Go to step 12. Complete. 12 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 13. 13 Check the MCU Board P/J25 for proper connection. Is P/J25 securely connected? Go to step 15. Reconnect the connector, then go to step 14. 14 Does the error persist when printing? Go to step 15. Complete. 15 Check the power to the Main Drive Assembly. Disconnect P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is pushed? Replace the Main Drive Assembly, then go to step 16. Replace the MCU Board, then go to step 16. 16 Does the error persist when printing? Go to step 17. 17 Enter diagnostic mode and run the Regi Clutch test. You can also use the CE Diag Tool to run this test (see page A-14). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.
  • Code: 077-106
  • Description: Exit On Jam The paper does not reach the Exit Sensor within the specified time.
  • Causes: • Registration Sensor, PL2.3.5 • Registration Clutch, PL2.3.7 • Harn assy rkn sns, PL2.2.25/26 • Main Drive Assembly, PL6.1.2 • Harn assy main mot, PL6.1.7 • MCU Board, PL7.2.2
  • Remedy: • Check the media path for obstructions or debris. • Cycle printer power. • If the problem persists, follow this procedure.
    1 Check the installation and operation of the Registration Roller and the Registration Pinch Roller Assembly. Are the Registration Roller and the Registration Pinch Roller Assembly installed properly? Go to step 2. Replace the relevant part, then go to step 2. 2 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 4. Reconnect the connectors, then go to step 3. 3 Does the error still occur when printing? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-6). You can also use the CE Diag Tool to run this test (see page A-6). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display increase by 1 each time the Main Paper Tray Chute is lifted? Replace the MCU Board. Go to step 5. 5 Disconnect the MCU Board P/J12 and the Registration Sensor P/J120. Check the harness assy rkn sns for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Check that the voltage across ground on the MCU Board P/J12-1 is +3.3 VDC. Is the voltage correct? Replace the Registration Sensor. Replace the MCU Board. 7 Does the error persist when printing? Go to step 8. Go to step 9. 8 Check connectors P/J16 and P/J160 between the MCU Board and the Main Drive Assembly. Are the connectors secure? Go to step 9. Reconnect the connectors, then go to step 9. 9 Does the error persist when printing? Go to step 10. Complete. 10 Enter diagnostic mode and run the Main Motor test (see page 4-6). You can also use the CE Diag Tool to run this test (see page A-14). Does the Main Drive Assembly function normally? Go to step 15. Go to step 11. 11 Check the Main Drive Assembly for proper installation. Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 12. 12 Does the error still occur when printing? Go to step 13. Complete. 13 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 14. 14 Check the MCU Board P/J25 for proper connection. Is P/J25 securely connected? Go to step 15. Reconnect the connector, then go to step 15. 15 Does the error persist when printing? Go to step 16. Complete. 16 Check the power to the Main Drive Assembly. Disconnect P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is pushed? Replace the Main Drive Assembly. then go to step step 17. Replace the MCU Board and then go to step 17. 17 Does the error persist when printing? Go to step 18. Complete. 18 Enter diagnostic mode and run the Regi Clutch test. You can also use the CE Diag Tool to run this test (see page A-14). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.
  • Code: 077-108
  • Description: Exit Off Early Jam The paper passed through the Exit Sensor earlier than the specified time, or did not pass through the Exit Sensor within the specified time.
  • Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
  • Remedy: • Check the media path for obstructions or debris. • Cycle printer power. • If the problem persists, follow this procedure.
    1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to step 3. Reconnect P/J18, then go to step 2. 2 Does the error still occur when printing? Go to step 3. Complete. 3 Replace the Fuser. Warning: Allow the fuser to cool before replacement. Does the error still occur when printing? Replace the MCU Board. Complete.
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