• Code: A3R
• Description: Deskew sensor time-out during movement from exit roller to deskew roller when duplexing print.
• Causes:
• Remedy: 1. Ensure the media is appropriate for two-sided printing. Not too short, not too smooth. 2. Check the condition of the Exit Roller and the Duplex Roller. 3. Check the Front Door for obstructions or damage, replace the Front Door if necessary. 4. Test the operation of the exit roller and the duplex roller using diagnostic Duplex Paper Lead Edge Times test. 5. Test the deskew sensor using the diagnostic Sensors test.

• Code: B2C
• Description: Preheat exit sensor unexpected state during mechanical recovery.
• Causes:
• Remedy: 1. Clear jam and let printer finish mechanical recovery. 2. Check system grounds.

• Code: B2F, B2S
• Description: B2F B2S Preheater exit sensor in unexpected state during fault. Preheater exit sensor in unexpected state during stage.
• Causes:
• Remedy: 1. Check system grounds. 2. Check the Drum Maintenance Kit NVRAM contacts during oiling for continuity. 3. Check the waste tray. 4. Replace the Preheater.

• Code: B2M, B2N, B2P, B2Q
• Description: The preheat flag tripped unexpectedly while picking paper from Tray 2. The preheat flag tripped unexpectedly while picking paper from Tray 3. The preheat flag tripped unexpectedly while picking paper from Tray 4. The preheat flag tripped unexpectedly while picking paper from Tray 1.
• Causes:
• Remedy: 1. Test the Preheater Sensor using Service Diagnostics. 2. Check system grounds.

• Code: B3M ... B3T
• Description: B3M B3N B3P B3Q B3S B3T The preheat flag timed out waiting for the paper picked from Tray 2. The preheat flag timed out waiting for the paper picked from Tray 3. The preheat flag timed out waiting for the paper picked from Tray 4. The preheat flag timed out waiting for the paper picked from Tray 1. Preheater sensor timed out during stage. Preheater Exit Sensor timed out during transfix.
• Causes:
• Remedy: 1. Verify media is appropriate for the tray. 2. Check for paper path obstructions, ensure the Preheater plate moves freely. 3. Replace the Tray 1 Separator Pad Assembly. 4. Test the Preheater Exit Sensor using Service Diagnostics. 5. Check the condition of the Deskew Rollers. 6. Test the Deskew Clutch using Service Diagnostics. 7. Run the Paper Path Drive test from Service Diagnostics. 8. Replace the Preheater, then retest.

• Code: C2C ... C2T
• Description: C2C C2D C2E C2F C2K C2M C2N C2P C2Q C2R C2T Strip flag unexpected event during mechanical recovery. Strip flag unexpected state during warm-up. Strip flag unexpected event during system ready. Strip flag unexpected event during fault. Strip flag unexpected event during Transfix Roller oiling. The strip flag actuated unexpectedly when paper was picked from Tray 2. The strip flag actuated unexpectedly when paper was picked from Tray 3. The strip flag actuated unexpectedly when paper was picked from Tray 4. The strip flag actuated unexpectedly when paper was picked from Tray 1. Strip flag unexpected event during pick from the duplex path. Strip flag unexpected event during transfix.
• Causes:
• Remedy: 1. Check system grounds. 2. Check for paper tray overfill. 3. Test the Strip Sensor using Service Diagnostics. 4. Check the Stripper Blade for damage or debris. 5. Run the Paper Lead Edge Times test using Service Diagnostics. 6. Test the Deskew Clutch using Service Diagnostics. 7. Replace the Stripper Carriage Assembly, then retest.

• Code: C2X
• Description: Strip flag unexpected event during exit.
• Causes:
• Remedy: 1. Check that the media is not too thick and is supported by the system. 2. Use a less glossy media. 3. Check that the guides in the tray are snug against the media. 4. If the Drum Maintenance Kit is near end of life, replace it. 5. Clean and inspect the exit rollers. 6. Test the Paper Path Drive using Service Diagnostics.

• Code: C3M ... C3T
• Description: C3M C3N C3P C3Q C3T The strip flag timed out waiting for the paper picked from Tray 2. The strip flag timed out waiting for the paper picked from Tray 3. The strip flag timed out waiting for the paper picked from Tray 4. The strip flag timed out waiting for the paper picked from Tray 1. Strip flag time-out during transfix.
• Causes:
• Remedy: 1. Check that the media is the correct size and type for the tray. If envelope jam, try a different style. 2. Check the Drum Maintenance Kit for proper operation, replace if necessary. 3. Check that the Process Drive is correctly homed (ADJ 4.7.1). 4. Test the Stripper Carriage using the Stripper Contact test in Service Diagnostics. 5. Test the Transfix Drive using the Transfix Drive Slow and Transfix Drive Fast tests.