• Code: 031-547
• Description: SMB protocol error(4-049)Lock-out Cause: User is locked out.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. On user settings, check the user lock-out status with system administrator. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Ensure that the error is replicated after the printer is powered Off and then On, and then replace (ESS PWB).

• Code: 031-548
• Description: SMB protocol error (4-050) User is expired Cause: User is expired.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. On user settings, check the user valid period with system administrator. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.

• Code: 031-549
• Description: SMB protocol error (4-051) User is restricted. Null password is prohibited Cause: User is restricted. Null password is prohibited.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. On server security settings, check the access permission of a password user. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.

• Code: 031-550
• Description: SMB Scan Append Command Fail Cause: Have no append access right to the file. Server does not support SMB append command.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check append access right to the file. Check server supports SMB append command. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.

• Code: 031-551
• Description: SMB Scan Rename Command Fail Cause: Have no rename access right to the file. Server does not support SMB rename command.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check rename access right to the file.Check server supports SMB rename command. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.

• Code: 031-552
• Description: SMB scan Cause: Cancel is selected for processing in the case of file name duplication, and job is cancelled because of file name duplication.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Set other than"Cancel" for processing in the case of file name duplication, or change/delete the file name the same as the one specified in sending a destination folder. 2. Perform the following in sequence. • " Network System Fault Check" • " Network-related Details Check Flow" 3. Take corrective actions at the host side.

• Code: 031-574
• Description: FTP Scan Host Name Resolution Fail Cause: DNS library call error.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Check DNS connection, or check if name of forwarding destination server is registered with DNS. 2. Take corrective actions at the host side.

• Code: 031-575
• Description: FTP Scan DNS Server Not Set Cause: DNS library call error.
• Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. If the error persists: 1. Set DNS address, or set forwarding destination server address as IP address. 2. Take corrective actions at the host side.