• Code: E602 0111
• Description: HDD error. An error was detected in the PDL-related file storage are(File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 3. After replacing the HDD, format the HDD. 4. Replace the Main Controller PCB.

• Code: E602 0201
• Description: HDD error. An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.

• Code: E602 0211
• Description: HDD error. An error was detected in the storage area of image data after startup. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.

• Code: E602 0301
• Description: HDD error. An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.

• Code: E602 0311
• Description: HDD error. An error was detected in the MEAP-related area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.

• Code: E602 0401
• Description: HDD error. Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 3. After replacing the HDD, format the HDD. 4. Replace the Main Controller PCB.

• Code: E602 0411
• Description: HDD error. Logical partition error was detected. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 3. After replacing the HDD, format the HDD. 4. Replace the Main Controller PCB.

• Code: E602 0501
• Description: HDD error. An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "5", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "5", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.