Description: Flash PCB error. An error was detected in system setting value (service mode, etc.) storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. • Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 3. • When prioritizing clearing of the error, perform Remedy 3 and later. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 6. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 7. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual
Code: E614 0711
Description: Flash PCB error. An error was detected in system setting value (service mode, etc.) storage area. (File could not be written in the Flash PCB after startup or I/O error after startup)
Remedy: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y) [Remedy] Perform the following in the order while checking whether the error is cleared. • Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 3. • When prioritizing clearing of the error, perform Remedy 3 and later. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 6. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 7. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual.
Code: E614 4000
Description: Error in file system on the Flash PCB. The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Disconnect and then connect the connectors of the Flash PCB (UN61) and the Main Power Switch, and check if there is any bent pin or cable disconnection. 2. Format the system. 2-1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2-2. Reinstall the system software using SST or a USB memory. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
Code: E615 0001
Description: Error in self-diagnosis of the encryption module.An error was detected in self-diagnosis of the encryption library.
Remedy: [Remedy] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After reinstalling the system software using SST or a USB memory, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 4. After replacing the Flash PCB (UN61), reinstall the system software using SST or a USB memory. [Reference] For backup and restoration, refer to "Adjustment> Actions after Replacement" and "Appendix> Backup Data List" in the Service Manual.
Code: E674 0001
Description: Fax Board communication error. An error was detected for the specified number of times in communication with the Fax Board.
Remedy: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts.
Code: E674 0004
Description: Fax Board communication error. A communication error occurred when accessing the modem IC used for fax.
Remedy: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts
Code: E674 0008
Description: Fax Board communication error. A communication error occurred when accessing the port IC used for On Board Fax
Remedy: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts
Code: E674 000C
Description: Fax Board communication error. An error was detected when accessing the modem IC and the port IC used for fax.
Remedy: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts.