• Code: E012-0000
• Description: The rotation of the drum motor is faulty.
  No clock pulse arrives for 2 sec or more after the drum motor drive signal (DMFG) has been generated.
• Remedy: - Check if the connector (J1720) of the relay PCB is mounted properly. - Check if the connector (J512) of the DC controller PCB is mounted properly. - Check if the connecter (J601, J602) of the drum motor is mounted properly. - Replace the drum motor. - Replace the DC controller PCB.

• Code: E013-0000
• Description: The lock of the waste toner feed screw is detected.
  The waste toner feed screw fails to rotate normally, and the switch MSW2 is pressed multiple times within a specific period of time.
• Remedy: - Re-mount the waste toner pipe. - Replace the waste toner pipe. - Replace the waste toner clog detecting switch. - Replace the DC controller PCB. Caution You will have to clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).

• Code: E013-0010
• Description: The lock of the waste toner feed screw is detected.
  The power is tuned off and then on without clearing the error.
• Remedy: - Clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).

• Code: E014-0000
• Description: The rotation of the fixing motor is faulty.
  The motor clock signal is not detected for 2 sec or more after the fixing motor drive signal has been generated.
• Remedy: - Check if the connecter (J651, J652) of the fixing motor is mounted properly. - Replace the fixing motor. - Replace the relay PCB. - Replace the DC controller PCB.

• Code: E015-0000
• Description: The rotation of the pickup motor is faulty.
  The motor lock signal is not detected for 2 sec or more after the pickup motor drive signal has been generated.
• Remedy: - Check if the connecter (J621, J622) of the pickup motor is mounted properly. - Replace the pickup motor. - Replace the relay PCB. - Replace the DC controller PCB.

• Code: E019-0000
• Description: The waste toner case is full, or the waste toner case full sensor is faulty.
  More than a specific number of pages are printed without disposing of the waste toner after the waste toner case has been found to be full.
• Remedy: - Dispose the waste toner in the case. - Check the operation of the base plate of waste toner case. - Check if the connector (J514) of the DC controller PCB is mounted properly. - Replace the waste toner full sensor. - Replace the DC controller PCB.

• Code: E020-0000
• Description: The difficulty providing toner inside the hopper developing assemblies is detected.
  Although the developing assembly is supplied with toner, the absence of toner inside it is detected for 3 sec or more.
• Remedy: - Replace the magnet roller drive clutch. - Replace the toner feed motor (M18). - Replace the toner sensor. Caution You will have to clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).

• Code: E020-0010
• Description: The difficulty providing toner inside the hopper developing assemblies is detected.
  The power is turned off and then on without clearing the error.
• Remedy: - Clear the error in service mode (COPIER>FUNCTION>CLEAR>ERR).