Code :

Code: 13.12.62
Display: 13.12.62
Description: Finisher stay jam at the booklet-delivery sensor (PI11) or the vertical-paper-path sensor (PI17) Occurs when the booklet-delivery sensor (PI11) remains activated longer than expected after sensing the arrival of the new booklet from the folding rollers. Also occurs when the vertical-paper-path sensor (PI17) remains activated longer than expected after the paper has already passed through the folding rollers and is now detected by the booklet-delivery sensor (PI11).
Remedy: Control panel diagnostics: M2 (Folding motor) 1. Check the folder roller area for a jam. 2. Test the folding motor (M2) by using the finisher component test from the control-panel display. • Remove the finisher rear cover before starting the test and make sure that the folding rollers are rotating when motor M2 is on. 3. Check sensor PI11 and PI17 for damage. 4. Make sure that the sensors are not obstructed. 5. Make sure that sensor PI11 and sensor PI17 are securely fastened to the chassis.

Code: 13.12.XX
Display: 13.12.XX JAM IN LEFT ACCESSORY
Description: There is a paper jam in the output accessory.
Remedy: 1. Follow the onscreen instructions to find and remove the jammed paper.

Code: 13.JJ.NT
Display: 13.JJ.NT FUSER AREA JAM
Description: A jam has occurred in the duplex and feed area.
Remedy: CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Turn the blue levers on the fuser to unlock position. 3. Clear all paper. 4. Turn the blue levers to lock position. 5. Close the right door.

Code: 13.JJ.NT
Display: 13.JJ.NT FUSER WRAP JAM
Description: A jam has occurred in the fuser.
Remedy: CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Turn the blue levers on the fuser to unlock position. 3. Clear all paper. 4. Turn the blue levers to lock position. 5. Close the right door.

Code: 13.JJ.NT
Display: 13.JJ.NT JAM ABOVE TOP OUTPUT BIN
Description: A jam has occurred in the duplex area.
Remedy: 1. Clear all paper found in the duplex area above the output bin. 2. Press the checkmark button.

Code: 13.JJ.NT
Display: 13.JJ.NT JAM IN LOWER RIGHT DOOR
Description: A jam has occurred in the lower-right door.
Remedy: 1. Open the lower-right door. 2. Clear all paper. 3. Close the lower-right door.

Code: 13.JJ.NT
Display: 13.JJ.NT JAM IN RIGHT DOOR
Description: A jam has occurred in the duplex and feed area inside the right door.
Remedy: 1. Open the right door. 2. Clear all paper. 3. Close the right door.

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