Các lỗi thường gặp

Code :
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT JAM IN TRAY 1
  • Description: A jam has occurred in Tray 1.
  • Remedy: 1. Clear all paper from Tray 1. 2. Press the checkmark button
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT JAM IN TRAY <X>
  • Description: A jam has occurred in the indicated tray.
  • Remedy: 1. Open the indicated tray. 2. Clear all paper. 3. Press the checkmark button
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT TRANSFER AND FUSER JAM
  • Description: A jam has occurred inside the right door in the transfer or fuser area.
  • Remedy: CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Open the transfer-access panel and clear all paper found. 3. Remove the fuser and clear all paper found. 4. Reinstall the fuser and close the transfer-access panel. 5. Close the right door.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT TRANSFER AREA JAM
  • Description: A jam has occurred inside the right door in the image transfer area.
  • Remedy: 1. Open the right door. 2. Open the transfer-access panel. 3. Clear all paper found. 4. Close the transfer-access panel. 5. Close the right door.
  • Code: 20
  • Display: 20 INSUFFICIENT MEMORY
  • Description: The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.
  • Remedy: Press the checkmark button to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.
  • Code: 22
  • Display: 22 EIO X BUFFER OVERFLOW
  • Description: Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use.
  • Remedy: Press the checkmark button to print the transferred data. (Some data might be lost.)
  • Code: 22
  • Display: 22 EMBEDDED I/O BUFFER OVERFLOW
  • Description: Too much data was sent to the embedded HP Jetdirect print server.
  • Remedy: Press the checkmark button to print the transferred data. (Some data might be lost.)
  • Code: 22
  • Display: 22 USB I/O BUFFER OVERFLOW
  • Description: The product's USB buffer has overflowed.
  • Remedy: Press the checkmark button to print the transferred data. (Some data might be lost.) Check the host configuration.
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