Description: The indicated print cartridge is for a different product.
Cyan print cartridge
Remedy: Remove the indicated print cartridge, and then install the correct cartridge for this product.
Code: 10.01.70
Display: 10.XX.70 Printing past very low
Description: The product indicates when one of the consumables is very low. The actual remaining consumable life might vary. You do not need to replace the consumable at this time unless print quality is no longer acceptable.
Cyan print cartridge
Remedy: If print quality is no longer acceptable, replace the indicated print cartridge or fuser kit.
Code: 10.02.00
Display: 10.0X.Y0 Supply memory error
Description: Memory error
Magenta print cartridge
Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
Code: 10.02.15
Display: 10.YY.15 Install <supply>
Description: The indicated supply has been removed or installed incorrectly.
Magenta print cartridge
Remedy: Replace or install the indicated supply.
Code: 10.02.25
Display: 10.YY.25 Wrong cartridge in <color> slot
Description: The indicated cartridge is installed in the wrong position.
Magenta print cartridge
Remedy: Install the indicated cartridge in the correct position. From left to right, the correct cartridge
Code: 10.02.34
Display: 10.XX.34 Used supply in user sch
Description: The indicated cartridge is used.
Magenta print cartridge
Remedy: Make sure this is a genuine HP supply.
Code: 10.02.35
Display: 10.YY.35 Incompatible <supply>
Description: The indicated cartridge is not compatible with this product.
Magenta print cartridge
Remedy: Install a supply that is designed for this product.