Code :

Code: 0000D8
Description: External Library Error.
Remedy: Power the Printer OFF and ON again to see if the System Error disappears. If the Error Code reappears, then report the error to the HP response Center or the nearest HP Support Office, stating the following information.

Code: 010020
Description: Firmware DIMM Test failure.
Remedy: •Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reseat the Firmware DIMM, reconnect the power cord and power On the Printer. •If the Error Code appears again, switch the Power OFF from the back of the Printer, disconnect the power cord and Replace the Firmware DIMM. Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. •If the System Error continues, replace the Electronics Module.

Code: 010021
Description: Memory DRAM DIMM Test failure.
Remedy: •Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reseat the DRAM DIMMs (Memory Modules), reconnect the power cord and power On the Printer. •If the Error Code appears again, switch the Power OFF, disconnect the power cord and Replace the Flash DIMMs (Memory Modules). Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. •If the Error Code continues, replace the Electronics Module.

Code: 010023
Description: EEROM Test failure.
Remedy: •Clear the EEROM and turn the Printer OFF and ON again from the back of the Printer. If after clearing the EEROM, the Error Code disappears, make sure you perform the Calibrations Backup . •If the Error Code continues, replace the Electronics Module.

Code: 010040
Description: Error in Paper-axis Encoder quadrature.
Remedy: •Check that the Paper-Axis Motor cable is NOT broken or damaged. •Check that the Paper-Axis Motor cable is correctly connected.• Replace the Paper-Axis Motor .• If the Error Code continues, replace the Electronics Module

Code: 010041
Description: Error in Scan-axis Encoder quadrature.
Remedy: • Check that the Encoder Strip is NOT broken or damaged.• Replace the Encoder Strip .• Replace the Carriage Assembly .• If the Error Code continues, replace the Electronics Module

Code: 010042
Description: Error in Service Station-axis Encoder quadrature.
Remedy: • Check that the Service Station Encoder-Cable is NOT broken or damaged.• Check that the Service Station Encoder-Cable is correctly connected.• Replace the Service Station .• If the Error Code continues, replace the Electronics Module

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