Code :

Code: 26:14
Description: An incorrect Ink Cartridge has been detected. A wrong Ink Cartridge has been detected.
Remedy: • Remove the Ink Cartridges and check that they are the correct ones for this Printer. • Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version. • Replace the Ink Cartridges.

Code: 27:14
Description: An incorrect Printhead has been detected. An incorrect Printhead has been detected.
Remedy: • Remove the Printheads and check that they are the correct ones for this Printer. • Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version. • Replace the Printheads.

Code: 29:02
Description: Printhead Cleaning Cartridge almost finished. The Printhead Cleaning Cartridge absorber is almost finished. It will have to be replaced soon.
Remedy: • Replace the Printhead Cleaning Cartridge. • If the message continues even though the Printhead Cleaning Cartridge has been replaced, Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version. • If the new Printhead Cleaning Cartridge is not detected, reset the life counter of the part manually .

Code: 32:01
Description: Take Up Reel disconnected. There is a cable connection problem with the Take Up Reel.
Remedy: • If you want to keep using the Take Up Reel, you must turn off the printer and check all Take Up Reel cables are connected again (Sensors cables, printer cable). • If not, manually unload the paper from the Take Up Reel. Remember to cut the paper before.

Code: 32:01.01
Description: The substrate printed on is too small. This system error occurs when there is a small amount of paper printed (less than 79 inches (200cm) long.
Remedy: • Check there is no obstacle between the Take Up Reel optical sensors. • Check the paper is attached to the Take Up Reel spindle. • Check the Take Up Reel switch is in the correct position. • If needed, use the Take Up Reel arrow keys to wind paper before resume printing. • To resume printing, press OK.

Code: 32:01.02
Description: Problem with the Take Up Reel. This system error happens when there is a small amount of paper printed (less than 70 inches long), and the Take Up Reel sensor detects that the loop shaper is (incorrectly) at the bottom of its path, even though the spindle motor has been rotating for more that 3 seconds. The most probable cause of this error is the user has forgotten to set the switch direction or tape the paper to the spindle core, when the paper reaches the floor and blocks the Take Up Reel IR sensors.
Remedy: • Check that there is no interference around the Take Up Reel optical sensors. • Check the paper is attached to the Take Up Reel spindle. • Check the Take Up Reel switch is in the correct position. • Check there is no obstacle between the Take Up Reel optical sensors • If required, use the Take Up Reel arrow keys to wind paper before resuming the print. • When the jam is cleared, printing is resumed. Press the Ok key to clear the Warning message.

Code: 32:02
Description: Take Up Reel disconnected at initialization. This message is shown during initialization of the printer and indicates a warning that the Take Up Reel has been disconnected while the printer was off. This error is also shown if the user tries to enable the Take Up Reel but it is not connected to the Printer.
Remedy: Connect the Take Up Reel to the Printer and press Ok to continue.

Code: 41:03
Description: Limited electrical voltage at the Media Axis motor. Electrical current limit in paper motor.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Replace the Media-Axis Motor . • If the System Error continues, replace the PrintMech PCA .