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Code :
  • Code: 50.6X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    Drive circuit fault
  • Remedy: 1. Check the power source. Make sure the power source meets product requirements. NOTE: If the power source does not meet the power frequency requirement of 43 to 67Hz, the fuser temperature control does not work properly and causes this error. 2. If the error persists, replace the low-voltage power supply. 3. If this product has been previously serviced, check the connector (J101) on the DC controller PCA.
  • Code: 50.8X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    Fuser type mis-match
  • Remedy: 1. Remove and then reseat the fuser. 2. Check the paper type setting using the product menus and in the printer driver. Making sure that they match and are correct for the type of media being used. 3. If this product has been previously serviced, check the connectors (J50; J139) on the DC controller PCA. 4. If the error persists, replace the fuser.
  • Code: 51.00.20
  • Display: 51.00.YY Error
  • Description: Laser/scanner error YY = 20 or 21 Cyan/black laser/scanner error (C/K) YY = 22 or 23 Yellow/magenta laser/scanner error (Y/M)tate
  • Remedy: 1. Check the connector (J501) on the laser/scanner driver PCA and the connector (J111) on the DC controller PCA. 2. If the error persists, replace the C/K laser/scanner.
  • Code: 51.00.21
  • Display: 51.00.YY Error
  • Description: Laser/scanner error YY = 20 or 21 Cyan/black laser/scanner error (C/K) YY = 22 or 23 Yellow/magenta laser/scanner error (Y/M)tate
  • Remedy: 1. Check the connector (J501) on the laser/scanner driver PCA and the connector (J111) on the DC controller PCA. 2. If the error persists, replace the C/K laser/scanner.
  • Code: 51.00.22
  • Display: 51.00.YY Error
  • Description: Laser/scanner error YY = 20 or 21 Cyan/black laser/scanner error (C/K) YY = 22 or 23 Yellow/magenta laser/scanner error (Y/M)tate
  • Remedy: 1. Check the connector (J501) on the laser/scanner driver PCA and the connector (J110) on the DC controller PCA. 2. If the error persists, replace the Y/M laser/scanner.
  • Code: 51.00.23
  • Display: 51.00.YY Error
  • Description: Laser/scanner error YY = 20 or 21 Cyan/black laser/scanner error (C/K) YY = 22 or 23 Yellow/magenta laser/scanner error (Y/M)tate
  • Remedy: 1. Check the connector (J501) on the laser/scanner driver PCA and the connector (J110) on the DC controller PCA. 2. If the error persists, replace the Y/M laser/scanner.
  • Code: 52.00.04
  • Display: 52.00.XX To continue, turn off then on
  • Description: Laser/scanner motor startup error XX = 04 or 05 laser/scanner motor startup error XX = 05 Laser/scanner rotation error/M
  • Remedy: 1. Check the connector (J501) on the laser/scanner driver PCA and the connector (J106) on the DC controller PCA. 2. If the error persists, replace the approriate laser/scanner.
  • Code: 52.00.05
  • Display: 52.00.XX To continue, turn off then on
  • Description: Laser/scanner motor startup error XX = 04 or 05 laser/scanner motor startup error XX = 05 Laser/scanner rotation error/M
  • Remedy: 1. Check the connector (J50-Y/K or J503-C/M) on the laser/scanner driver PCA and the connectors (J106; J110-C/K or J111-C/M) on the DC controller PCA. 2. If the error persists, replace the appropriate laser/scanner.
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