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Code :
  • Code: 50.10X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    Low fuser temperature 2
  • Remedy: 1. Remove and then reseat the fuser. Make sure there is no residual paper in the fuser. Make sure the device is not located in front of a vent or window where cool air may interfere with the ability of the fuser to heat up. 2. Check the product power source. Make sure the power source meets product requirements. Make sure this is the only device using the circuit. 3. Replace the fuser. 4. Check the connector (J50) between the fuser and the product. If it is damaged, replace the fuser. 5. If this product has been previously serviced, check the connector (J50) on the DC controller PCA.
  • Code: 50.11X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    High fuser temperature 2
  • Remedy: 1. Remove and then reseat the fuser. Make sure there is no residual paper in the fuser. Make sure the device is not located in front of a vent or window where cool air may interfere with the ability of the fuser to heat up. 2. Check the product power source. Make sure the power source meets product requirements. Make sure this is the only device using the circuit. 3. Replace the fuser. 4. Check the connector (J50) between the fuser and the product. If it is damaged, replace the fuser. 5. If this product has been previously serviced, check the connector (J50) on the DC controller PCA.
  • Code: 50.12X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    Fuser pressure-release mechanism failure
  • Remedy: 1. Remove and then reseat the fuser. Make sure there is no residual paper in the fuser. 2. Check the fuser pressure-release sensor flag. If it is damaged, replace the fuser. 3. Use the sensor test in the Manual sensor test to verify that the fuser pressure-release sensor (PS7) is properly functioning. If it is not, replace the fuser. 4. Use the fuser pressure-release drive test in the component test to verify that the fuser motor (M2) is properly functioning. If it is not, replace the fuser motor (M2). 5. If the error persists, replace the fuser. 6. If this product has been previously serviced, check the connector (J117; J123) on the DC controller PCA.
  • Code: 50.13X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    Low fuser temperature 3
  • Remedy: 1. Remove and then reseat the fuser. Remove any residual paper in the product. 2. Check the paper type setting using the product menus and in the printer driver. Making sure that they match and are correct for the type of media being used. 3. If this product has been previously serviced, check the connector (J50) on the DC controller PCA. 4. If the error persists, replace the fuser.
  • Code: 50.14X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    High fuser temperature 3
  • Remedy: 1. Remove and then reseat the fuser. Remove any residual paper in the product. 2. Check the paper type setting using the product menus and in the printer driver. Making sure that they match and are correct for the type of media being used. 3. If this product has been previously serviced, check the connector (J50) on the DC controller PCA. 4. If the error persists, replace the fuser.
  • Code: 50.2X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    Fuser warm-up failure
  • Remedy: 1. Reconnect the connector (J50) between the fuser and the DC controller PCA. 2. Turn the product off. Remove the fuser, and then reinstall it. 3. If the error persists, replace the fuser wire harness. 4. If the error persists, replace the fuser.
  • Code: 50.3X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    Low fuser temperature 1
  • Remedy: 1. Remove and then reseat the fuser. 2. Check the paper type setting using the product menus and in the printer driver. Make sure that they match and are correct for the type of media being used. 3. Replace the fuser. 4. If this product has been previously serviced, check the connector (J50) on the DC controller PCA.
  • Code: 50.4X.YZ
  • Display: 50.WX.YZ Fuser error To continue, turn off then on
  • Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
    High fuser temperature 1
  • Remedy: 1. Remove and then reseat the fuser. 2. Check the paper type setting using the product menus and in the printer driver. Making sure that they match and are correct for the type of media being used. 3. Replace the fuser. 4. If this product has been previously serviced, check the connector (J50) on the DC controller PCA.
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