Description: The product real time clock has experienced an error. - 01=dead clock - 02=dead real time clock
Remedy: Whenever the product is turned off and then turned on again, set the time and date at the control panel. If the error persists, you might need to replace the formatter.
Code: 13.00.00
Display: 13.00.00
Description: Generic jam event code.
Remedy: Check the product for a jam.
Code: 13.00.EE
Display: 13.00.EE
Description: Unknown door open
Remedy: make sure that all of the doors and covers are closed.
Code: 13.A3.FF
Display: 13.A3.FF
Description: Power on jam at the Tray 3 feed sensor.
Remedy: Check the product for a jam.
Code: 13.B2.9Z
Display: 13.WX.YZ Jam below control panel
Description: Page at duplex switchback jam. Z = the source tray number
Remedy: Check the product for a jam.
Code: 13.B2.D1
Display: 13.WX.YZ Jam in Tray 1
Description: Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex printing.