Display: 41.03.YZ Unexpected size in Tray <X> To use another tray, touch "Options"
Description: The product detected a different paper size than expected. Y = Size mismatch, Z = Source: - Y = 0: Detected paper is longer or shorter than expected - Y = A: Detected paper too long - Y = B: Detected paper too short - Z = 1: Tray 1 - Z = 2: Tray 2 - Z = 3: Tray 3
Remedy: 1. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted. 2. Use the Tray/Bin manual sensor test to verify that the tray paper switch is correctly functioning. 3. If the error persists, replace the lifter assembly.
Code: 41.05.YZ
Display: 41.05.YZ Unexpected type in Tray <X>
Description: The product detected a different paper type than expected. Y = Expected type, Z = Detected type: - Y = 0: Unknown - Y = 1: Normal paper - Y = 3: LBP transparency - Y = 4 Glossy paper - Y = 5: Gloss film - Y = 6: Non-assured transparency - Y = 7: Heavy paper - Y = 8: Light paper - Y = 9: Rough paper - Y = A: Extra heavy glossy paper (glossy paper 3) - Y = B: Heavy glossy paper (glossy paper 2) - Y = C: Heavy paper 3 - Y = D: Heavy paper 2 - Z = 1: Normal paper - Z = 3: LBP transparency - Z = 4: Glossy paper - Z = 5: Gloss film - Z = 6: Non-assured transparency - Z = 7: Heavy paper - Z = 8: Light paper - Z = 9: Rough paper - Z = A: Extra heavy glossy paper (glossy paper 3) - Z = B: Heavy glossy paper (glossy paper 2) - Z = C: Heavy paper 3 - Z = D: Heavy paper 2
Remedy: 1. Load the tray with the size and type of paper indicated, or use another tray if available. 2. If this message appears and the tray is loaded with the correct paper type, check the print driver settings to make sure that they match the tray type settings. 3. Clean the paper sensor. 4. If the error persists, replace the paper pickup assembly.
Code: 41.05.YZ
Display: 41.05.YZ Unexpected type in Tray <X> To use another tray, touch "Options"
Description: The product detected a different paper type than expected and another tray is available for use. Y = Expected type, Z = Detected type: - Y = 0: Unknown - Y = 1: Normal paper - Y = 3: LBP transparency - Y = 4 Glossy paper - Y = 5: Gloss film - Y = 6: Non-assured transparency - Y = 7: Heavy paper - Y = 8: Light paper - Y = 9: Rough paper - Y = A: Extra heavy glossy paper (glossy paper 3) - Y = B: Heavy glossy paper (glossy paper 2) - Y = C: Heavy paper 3 - Y = D: Heavy paper 2 - Z = 1: Normal paper - Z = 3: LBP transparency - Z = 4: Glossy paper - Z = 5: Gloss film - Z = 6: Non-assured transparency - Z = 7: Heavy paper - Z = 8: Light paper - Z = 9: Rough paper - Z = A: Extra heavy glossy paper (glossy paper 3) - Z = B: Heavy glossy paper (glossy paper 2) - Z = C: Heavy paper 3 - Z = D: Heavy paper 2
Remedy: 1. Load the tray with the size and type of paper indicated, or use another tray if available. 2. If this message appears and the tray is loaded with the correct paper type, check the print driver settings to make sure that they match the tray type settings. 3. Clean the paper sensor. 4. If the error persists, replace the paper pickup assembly.
Code: 41.WX.YZ
Display: 41.WX.YZ Error To use another tray, touch "Options"
Description: A printer error has occurred. WX = - 02: Beam detected misprint error - 06: ITB top detection error - 07: Paper transportation error - 08: Optional input source delay - 09: Sub-thermistor abnormally high temperature - 18: Scan line inclination adjustment request - 19: T2 roller HV - 20: Image drum HV Y = fuser mode - 0: Photo paper 1, Photo paper 2, Photo paper 3, Designated paper 2, Designated paper 3, or NA, typed or Auto sense - 1: Auto sense (normal): special case distinguished from typed Normal - 2: Normal, typed (not Auto sense) - 3: Light paper 1, 2, or 3, typed or Auto sense - 4: Heavy paper 1, typed or Auto sense - 5: Heavy paper 2, typed or Auto sense - 6: Heavy paper 3, typed or Auto sense - 7: Glossy paper 1, typed or Auto sense - 8: Glossy paper 2, typed or Auto sense - 9: Glossy paper 3, typed or Auto sense - A: Glossy film, typed or Auto sense - B: Transparency, typed or Auto sense - C: Label - D: Envelope 1, Envelope 2, Envelope 3 - E: Rough (designated paper 1), typed or Auto sense - F: reserved for future fuser mode Z = source tray - 1: Tray 1 - 2: Tray 2 - 3: Tray 3 - D: Duplexer
Remedy: 1. To clear message, press the OK button. 2. If the message reappears, turn the product off and then on. 3. If the error persists, replace the DC controller PCA.