• Code: 60.00.05
• Display: 60.00.0Y Tray <Y> lifting error
• Description: The indicated tray has not lifted into the paper feed position.
  Media input Tray 5 lift-up motor (M82) failure or media input Tray 6 lift-up motor (M92) failure NOTE: The Tray 5 and Tray 6 motors, sensors, and connectors numbers depend on the input device configuration.
• Remedy: 1. Use the Tray 5 paper surface sensor (SR82) or Tray 6 paper surface sensor (SR92) test in the Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 2. Open and close Tray 5 or Tray 6 and listen at the back of the product for the sound of the lifter motor (M82 or M92) operating. If it does not operate, replace the lifter drive assembly. 3. If the product has been serviced, check the connector (J2003) on the paper feeder controller PCA, the intermediate connector (J702), and the connector (J2006) on the paper feeder controller PCA. TIP: Check the connector (J2006) on the paper feeder controller PCA associated with the tray. 4. If the error persists, replace the cassette tray.

• Code: 60.00.06
• Display: 60.00.0Y Tray <Y> lifting error
• Description: The indicated tray has not lifted into the paper feed position.
  Media input Tray 5 lift-up motor (M82) failure or media input Tray 6 lift-up motor (M92) failure NOTE: The Tray 5 and Tray 6 motors, sensors, and connectors numbers depend on the input device configuration.
• Remedy: 1. Use the Tray 5 paper surface sensor (SR82) or Tray 6 paper surface sensor (SR92) test in the Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 2. Open and close Tray 5 or Tray 6 and listen at the back of the product for the sound of the lifter motor (M82 or M92) operating. If it does not operate, replace the lifter drive assembly. 3. If the product has been serviced, check the connector (J2003) on the paper feeder controller PCA, the intermediate connector (J702), and the connector (J2006) on the paper feeder controller PCA. TIP: Check the connector (J2006) on the paper feeder controller PCA associated with the tray. 4. If the error persists, replace the cassette tray.

• Code: 60.00.11
• Display: 60.00.0Y Tray <Y> lifting error
• Description: The indicated tray has not lifted into the paper feed position.
  Lifter motor failure (M4, M5)
• Remedy: 1. Turn the product off and then on. 2. Check the connector (J51) on the DC controller PCA. 3. Check the connectors on the lifter motors. 4. Use the tray surface sensor test in the Manual sensor tests menu to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 5. If the error persists, replace the lifter drive assembly.

• Code: 60.10.0Y
• Display: 60.10.0Y Media input source <Y> pickup mechanism malfunction
• Description: 60.10.01 Media input source 1 pickup mechanism malfunction • 60.10.02 Media input source 2 pickup mechanism malfunction • 60.10.03 Media input source 3 pickup mechanism malfunction • 60.10.04 Media input source 4 pickup mechanism malfunction • 60.10.05 Media input source 5 pickup mechanism malfunction • 60.10.06 Media input source 6 pickup mechanism malfunction
• Remedy: 1. Turn the product off, and then on again. 2. Use the paper pick-up motor (M1, M4, M5, M92, M3301, M3304) test in the Component test to verify that the pickup motor is properly functioning. If the pickup motor is not functioning, replace the paper pick-up assembly. NOTE: Trays 4-6 motor numbers depend on the input device configuration.

• Code: 62.00.00
• Display: 62.00.00 No system To continue turn off then on
• Description: The product experienced an internal system failure.
• Remedy: 1. Turn the product off and then on. 2. Reload the firmware. 3. Perform a firmware upgrade. 4. If the error persists, replace the hard disk.

• Code: 66.80.02
• Display: 66.80.02 Output accessory failure To continue turn off then on
• Description: Jogger motor malfunction. Home position could not be found.
• Remedy: 1. Turn the power off. 2. Make sure that the external paper handling accessory is clear of all packing materials and other obstructions. 3. Turn the power on. 4. If the error persists, replace the stapler/stacker alignment assembly.

• Code: 66.80.03
• Display: 66.80.03 Output accessory failure To continue turn off then on
• Description: Staple motor malfunction. Stapler could not return to home position.
• Remedy: 1. Turn the power off. 2. Make sure that the external paper handling accessory is clear of all packing materials and other obstructions. 3. Turn the power on. 4. If the error persists, replace the stapler assembly.

• Code: 66.80.19
• Display: 66.80.19 Output accessory failure To continue turn off then on
• Description: Self-priming malfunction. Not able to complete self-priming after 11 attempts.
• Remedy: 1. Turn the power off. 2. Make sure that the external paper handling accessory is clear of all packing materials and other obstructions. 3. Turn the power on. 4. If the error persists, replace the stapler assembly.