Các lỗi thường gặp

Code :
  • Code: 58.00.04
  • Display: 58.00.04 Error
  • Description: The low-voltage power supply is defective.
  • Remedy: 1. Turn the product off and then on. 2. Check the connector on the DC controller PCA. 3. If the error persists, replace the low voltage power supply.
  • Code: 59.00.00
  • Display: 59.00.00 Error
  • Description: A paper path malfunction error has occurred.
  • Remedy: Turn the product off then on.
  • Code: 59.00.20
  • Display: 59.00.20 Error
  • Description: A motor rotation error has occurred.
  • Remedy: Turn the product off and then on.
  • Code: 62.00.00
  • Display: 62.00.00 No system
  • Description: The product experienced an internal system failure.
  • Remedy: 1. Turn the product off and then on. 2. Reload the firmware. 3. Perform a firmware upgrade. 4. If the error persists, replace the hard disk.
  • Code: 69.X
  • Display: 69.X ERROR
  • Description: The duplexer mechanism has failed.
  • Remedy: Turn the product off, and then on.
  • Code: 70.00.00
  • Display: 70.00.00 Error
  • Description: The product experienced a DC controller failure.
  • Remedy: 1. Turn the product off and then on. 2. If the error persists, replace the DC controller.
  • Code: 81.WX.00
  • Display: 81.WX.00 Wireless Network Error
  • Description: A wireless network component on the product has failed.
  • Remedy: 1. Turn the product off and then on. 2. Turn the product off, reseat the wireless network component, and then turn the product on. 3. If the error persists, replace the wireless network component.
  • Code: 81.WX.YZ
  • Display: 81.WX.YZ Embedded JetDirect Error
  • Description: The product experienced an embedded HP Jetdirect print server critical error. • 81.01.00 (event code): EIO Networking Event <UVWXYZ> • 81.02.00 (event code): Wireless Networking Event <UVWXYZ> • 81.03.00 (event code): Access Point Wireless Networking Event <UVWXYZ> • 81.04.00 (event code): Jetdirect Inside Networking Event <UVWXYZ> • 81.06.00 (event code): Internal EIO Networking Event <UVWXYZ> • 81.07.00 (event code): Internal Wireless Networking Event <UVWXYZ> • 81.08.00 (event code): Internal Access Point Wireless Networking Event <UVWXYZ> • 81.09.00 (event code): Internal Jetdirect Inside Networking Event <UVWXYZ>
  • Remedy: 1. Turn the product off and then on. 2. Turn the product off, reseat the EIO accessory, and then turn the product on. 3. If the error persists, replace the formatter.
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