Code :

Code: 13.WX.YZ
Display: 13.WX.YZ Jam in Tray <X>
Description: A page is jammed in the indicated tray. The page did not reach the delivery sensor or registration sensor in the designated amount of time after leaving the input source. • 13.B2.D2 (event code): Misfeed jam from Tray 2 This jam occurs when the paper does not reach the registration (Registration; SR8) sensor in designated amount of time from the start of paper pick-up at printing from Tray 2 and duplex printing. • 13.A3.D3 (event code): Misfeed jam from Tray 3 This jam occurs when the paper does not reach the feed sensor of each tray in designated amount of time after the start of paper pickup.
Remedy: Clear the jam. See the clear jams section in the service manual.

Code: 20.00.00
Display: 20.00.00 Insufficient memory: <Device>
Description: The product has experienced a memory error. You might have tried to transfer too many fonts or macros
Remedy: Touch the OK button to print the transferred data. Some data might be lost. Reduce the page complexity.

Code: 30.01.23
Display: 30.01.23 Scanner calibration failure
Description: The scanner calibration failed.
Remedy: 1. Turn the product off, then on again. 2. After the product warms up, repeat the calibration process. 3. If the error persists, replace the scanner.

Code: 30.01.36
Display: 30.01.36 Upgrade Error Try downloading upgrade again
Description: Scanner firmware upgrade error.
Remedy: 1. Resend the scanner firmware upgrade. 2. If the error persists, replace the scanner control board.

Code: 30.01.43
Display: 30.01.43 Scan memory failure
Description: A scan memory error occurred.
Remedy: 1. Turn the product off and then on. 2. Remove the formatter, and then reinstall the formatter. 3. If the error persists, replace the formatter.

Code: 30.01.YY
Display: 30.01.YY Scanner failure
Description: • 30.01.06 (event code): Scanner fan error. • 30.01.41 (event code): Internal communication error involving the copy processor board (CPB) on the formatter. • 30.01.42 (event code): Internal communication error.
Remedy: • 30.01.06 (event code) 1. Turn the product off and then on. 2. Check the fan, and reconnect any loose cables. 3. If the error persists, replace the fan or the scanner control board. • 30.01.41 (event code) 1. Turn the product off and then on. 2. Reseat the formatter. 3. If the error persists, replace the formatter. • 30.01.42 (event code) 1. Turn the product off and then on. 2. Check the cables connecting the scanner control board. 3. If this error occurs after a formatter, fax card or hard disk has been replaced, check that the formatter is fully seated and the "smiley face" is illuminated. Check the fax card for proper seating on the formatter. If it is not properly seated, it can prevent the formatter from seating properly. 4. If the error persists, replace the scanner control board.

Code: 30.WX.YZ
Display: 30.WX.YZ Scanner fan failure
Description: The product has detected a problem with the scanner. This error occurs when there is a CPB memory failure and the formatter needs to be replaced.
Remedy: 1. Turn power off then on. 2. If the error persists, replace the formatter.

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