Description: The product experienced an illegal input.
Remedy: Turn the printer off, then on. Remove any third-party hardware and test again
Code: 56.00.YY
Display: 56.00.YY
Description: The product experienced a communication error with the optional paper trays.
Remedy: 1. Turn the printer off, then on. 2. If the error persists, reseat the optional paper trays (1 x 500-sheet feeder and/or 3 x 500-sheet feeder). 3. Check the input connectors for damage. If a connector is damaged, replace the connector.
Code: 57.00.01
Display: 57.00.01 Delivery Fan (FM3) failure
Description: The printer experienced Exhaust Fan (FM3) failure
Remedy: 1. Turn the printer off, then on. 2. Reconnect the connector (J2505) on the high voltage power supply T PCA and connector (J109) on the DC controller PCA. 3. Replace the exhaust fan. NOTE: Technicians can measure the voltage between the connectors (J109-8 and J109-9) on the DC controller PCA immediately after the printer is turned on. If the voltage changes from 0V to approximately 24V, replace the delivery fan. If Voltage not present check voltages for other fans and replace the DC Controller as needed.
Code: 57.00.02
Display: 57.00.02 Cartridge fan (FM2) failure
Description: The printer has experienced a cartridge fan (FM2) error.
Remedy: 1. Turn the printer off, then on. 2. Reconnect the connectors (J6003 and J606) on the fuser power supply assembly and connector (J128) on the DC controller PCA. 3. Replace the Cartridge fan. NOTE: Technicians can measure the voltage between the connectors (J128-3 and J128-4) on the DC controller PCA immediately after the printer is turned on. If the voltage changes from 0V to approximately 24V, replace the cartridge fan. If Voltage not present check voltages for other fans and replace the DC Controller as needed.
Code: 57.00.03
Display: 57.00.03 Power supply fan (FM1) failure
Description: The printer experienced Power supply fan (FM1) failure
Remedy: 1. Turn the printer off, then on. 2. Reconnect the connectors (J602 and J603) on the low-voltage power supply assembly and connector (J105) on the DC controller PCA. 3. Replace the Power Supply fan. NOTE: Technicians can measure the voltage between the connectors (J105-8 and J105-9) on the DC controller PCA immediately after the printer is turned on. If the voltage changes from 0V to approximately 24V, replace the power supply fan. If Voltage not present check voltages for other fans and replace the DC Controller as needed.
Code: 57.00.04
Display: 57.00.04 Fuser Fan (FM4) failure
Description: The printer experienced Fuser Fan (FM4) failure
Remedy: 1. Turn the printer off, then on. 2. Reconnect the connector (J54) of the fuser fan, intermediate connector (J1801), connector (J2506) on the high-voltage power supply T PCA and connector (J109) on the DC controller PCA. 3. Replace the Fuser fan. NOTE: Technicians can measure the voltage between the connectors (J109-2 and J109-3) on the DC controller PCA immediately after the printer is turned on. If the voltage changes from 0V to approximately 24V, replace the fuser fan. If Voltage not present check voltages for other fans and replace the DC Controller as needed.
Code: 58.00.02
Display: 58.00.02 Error
Description: Environmental sensor failure.
Remedy: 1. Turn the printer off and then back on. 2. If this part has been removed or replace, check the connector (J800) of the environment sensor and connector (J122) on the DC controller PCA. 3. If the error persists, replace the environmental sensor.
Code: 58.00.03
Display: 58.00.03 Error
Description: DC controller failure.
Remedy: 1. Turn the printer off and then back on. 2. Check all of the connectors on the DC controller PCA. 3. If the error persists, replace the DC controller PCA.