• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM Then open and close top cover
• Description: There has been a fault with the pick mechanism in a tray.
• Remedy: Remove any misprinted paper from the output bins. Check all trays to ensure media sizes and types are supported. Open and close the top cover.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAMS INSIDE TOP COVER AREA Remove print cartridge
• Description: Media is jammed in more than one location inside the top cover area. You must remove the print cartridge to clear the jams.
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.JJ.NT
• Display: 13.JJ.NT PAPER JAM OPEN INPUT TRAYS
• Description: Media is jammed inside one or more of the trays.
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM IN ENVELOPE FEEDER - Clear jam, then touch OK
• Description: Media is jammed in the envelope feeder.
• Remedy: Remove the jammed media from the envelope feeder. Follow the instructions in the onscreen dialog box.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM IN ENVELOPE FEEDER - Clear jam, then touch OK
• Description: Media is jammed in the envelope feeder.
• Remedy: Remove the jammed media from the envelope feeder. Follow the instructions in the onscreen dialog box.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM IN STAPLER
• Description: A staple is jammed in the external stapling device.
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM IN TRAY 1
• Description: The tray 1 pickup solenoid might be defective.
• Remedy: Remove the jammed media from tray 1. Follow the instructions in the onscreen dialog box. If the message persists, open the Troubleshooting menu and touch Component Test. Run the test for MP Tray Solenoid. If the solenoid is defective, replace it.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM INSIDE LEFT OUTPUT AREA Remove output bin and duplexer
• Description: Media is jammed in the output area.
• Remedy: Follow the instructions in the onscreen dialog box.