• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM INSIDE RIGHT ACCESS DOOR Open all right access doors ABOVE tray X
• Description: Media is jammed inside the jam-access door for the tray that is indicated.
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM INSIDE TOP COVER AREA Remove print cartridge
• Description: Media is jammed in the top cover area and you must remove the print cartridge to clear the jam.
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.JJ.NT
• Display: 13.JJ.NT JAM INSIDE TRAY 2 AREA
• Description: Media is jammed in tray 2.
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 20
• Display: 20 INSUFFICIENT MEMORY - To Continue Touch OK
• Description: The MFP received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.
• Remedy: Touch OK to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.e the t

• Code: 21
• Display: 21 PAGE TOO COMPLEX - To Continue Touch OK
• Description: The page formatting process was not fast enough for the MFP.
• Remedy: Touch OK to print the transferred data. (Some data might be lost.) If this message appears often, simplify the print job.

• Code: 22
• Display: 22 EIO X BUFFER OVERFLOW - To Continue Touch OK
• Description: Too much data was sent to the EIO card in the specified slot (X). An incorrect communications protocol might be in use.
• Remedy: Touch OK to print the transferred data. (Some data might be lost.) Check the host configuration.

• Code: 22
• Display: 22 EMBEDDED I/O BUFFER OVERFLOW - To Continue Touch OK
• Description: Too much data was sent to the embedded HP Jetdirect print server.
• Remedy: Touch OK to print the transferred data. (Some data might be lost.)

• Code: 30.1.1
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  The scanner cover is open.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.