• Code: 13.02.00
• Display: 13.JJ.NT JAM INSIDE TOP COVER AREA
• Description: Media is jammed in the top cover area.
  Media is stopped under the topof- page sensor (PS103).
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.05.00
• Display: 13.JJ.NT JAM INSIDE TOP COVER AREA
• Description: Media is jammed in the top cover area.
  Media did not arrive at the fuserdelivery sensor (PS108) within the specified time.
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.09.00
• Display: 13.JJ.NT JAM INSIDE TOP COVER AREA
• Description: Media is jammed in the top cover area.
  Media is jammed under the reversing paper sensor (PS110).
• Remedy: Follow the instructions in the onscreen dialog box.

• Code: 13.12.07
• Display: 13.JJ.NT JAM IN OUTPUT BIN
• Description: Media is jammed in the output bin.
  Staple cartridge
• Remedy: 1. Clear all jammed media. 2. Verify that connector J50 on the DC controller PCA is firmly seated. 3. Verify that the two connectors that are on the rear of the reversing assembly are installed. 4. Use the component diagnostic test to test three motors: switchback motor, intermediate switchback motor, output motor. 5. Use the component diagnostic test to test two solenoids: face-up/face-down solenoid (SL105) and alienation solenoid (SL106). 6. Use the manual sensor test to test two sensors: paper-delivery sensor PS109 (sensor “K”) and reversing-paper sensor PS110 (sensor “H”). 7. If any of these components fail, replace the reversing assembly.

• Code: 13.12.08
• Display: 13.JJ.NT JAM IN OUTPUT BIN
• Description: Media is jammed in the output bin.
  Output bin paper-present sensor (media is stuck)
• Remedy: 1. Clear all jammed media. 2. Verify that connector J50 on the DC controller PCA is firmly seated. 3. Verify that the two connectors that are on the rear of the reversing assembly are installed. 4. Use the component diagnostic test to test three motors: switchback motor, intermediate switchback motor, output motor. 5. Use the component diagnostic test to test two solenoids: face-up/face-down solenoid (SL105) and alienation solenoid (SL106). 6. Use the manual sensor test to test two sensors: paper-delivery sensor PS109 (sensor “K”) and reversing-paper sensor PS110 (sensor “H”). 7. If any of these components fail, replace the reversing assembly.

• Code: 13.12.08
• Display: 13.JJ.NT JAM IN OUTPUT BIN
• Description: Media is jammed in the output bin.
  Output bin paper-present sensor (media is stuck)
• Remedy: 1. Clear all jammed media. 2. Verify that connector J50 on the DC controller PCA is firmly seated. 3. Verify that the two connectors that are on the rear of the reversing assembly are installed. 4. Use the component diagnostic test to test three motors: switchback motor, intermediate switchback motor, output motor. 5. Use the component diagnostic test to test two solenoids: face-up/face-down solenoid (SL105) and alienation solenoid (SL106). 6. Use the manual sensor test to test two sensors: paper-delivery sensor PS109 (sensor “K”) and reversing-paper sensor PS110 (sensor “H”). 7. If any of these components fail, replace the reversing assembly.

• Code: 13.12.09
• Display: 13.JJ.NT JAM IN OUTPUT BIN
• Description: Media is jammed in the output bin.
  Output bin inlet sensor (media is stuck)
• Remedy: 1. Clear all jammed media. 2. Verify that connector J50 on the DC controller PCA is firmly seated. 3. Verify that the two connectors that are on the rear of the reversing assembly are installed. 4. Use the component diagnostic test to test three motors: switchback motor, intermediate switchback motor, output motor. 5. Use the component diagnostic test to test two solenoids: face-up/face-down solenoid (SL105) and alienation solenoid (SL106). 6. Use the manual sensor test to test two sensors: paper-delivery sensor PS109 (sensor “K”) and reversing-paper sensor PS110 (sensor “H”). 7. If any of these components fail, replace the reversing assembly.

• Code: 13.12.10
• Display: 13.JJ.NT JAM IN OUTPUT BIN
• Description: Media is jammed in the output bin.
  Output bin inlet sensor (media did not reach the sensor at the appropriate time)
• Remedy: 1. Clear all jammed media. 2. Verify that connector J50 on the DC controller PCA is firmly seated. 3. Verify that the two connectors that are on the rear of the reversing assembly are installed. 4. Use the component diagnostic test to test three motors: switchback motor, intermediate switchback motor, output motor. 5. Use the component diagnostic test to test two solenoids: face-up/face-down solenoid (SL105) and alienation solenoid (SL106). 6. Use the manual sensor test to test two sensors: paper-delivery sensor PS109 (sensor “K”) and reversing-paper sensor PS110 (sensor “H”). 7. If any of these components fail, replace the reversing assembly.