• Code: 41.05.YZ
• Display: 41.05.YZ Unexpected type in tray <X>
• Description: The product detected a different paper type than expected. -Y = 0 (expected type) Unknown -Y = 1 (expected type) Normal media -Y = 3 (expected type) LBP OHT -Y = 6 (expected type) Non-assured OHT -Y = 7 (expected type) Heavy media -Y = 8 (expected type) Light media -Y = 9 (expected type) Rough media -Y = C (expected type) Heavy media 3 -Y = D (expected type) Heavy media 2 -Z = 1 (detected type) Normal media -Z = 3 (detected type) LBP OHT -Z = 6 (detected type) Non-assured OHT -Z = 7 (detected type) Heavy media -Z = 8 (detected type) Light media -Z = 9 (detected type) Rough media -Z = B (detected type) Heavy glossy media (glossy media 2) -Z = C (detected type) Heavy media 3 -Z = D (detected type) Heavy media 2
• Remedy: Load the tray with the size and type of paper indicated, or use another tray if available. If this message appears and the tray is loaded with the correct paper type, check the print driver settings to make sure they match the tray type settings. Clean the Media Sensor. If the error persists, replace the paper pickup assembly.

• Code: 41.XX.YZ
• Display: 41.XX.YZ Error To continue, touch “OK”
• Description: A product error has occurred. -XX = error type -Y = fuser mode -Z = input tray -XX = 02 Beam detect misprint -XX = 09 Sub thermistor abnormally high -XX = 18 Scan line inclination adjustment -XX = 20 Image drum HV -Y = 2 Normal typed (not AutoSense) -Y = 3) Light media 1, 2, 3: typed or AutoSense -Y = 4 Heavy media 1: typed or AutoSense -Z = 0 Envelope feeder -Z = 1 Tray 1 -Z = 2 Tray 2 -Z = 3 Tray 3 -Z = 4 Tray 4 -Z = 5 Tray 5 -Z = 6 Tray 6 -Z = D Duplexer
• Remedy: Turn the product off, and then on. If the error persists, replace the DC controller PCA.

• Code: 42.XX.YY
• Display: 42.XX.YY
• Description: Internal system failure
• Remedy: Turn the product of,f then on, and retry. If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

• Code: 47.00.XX
• Display: 47.00.XX
• Description: Back channel internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.01.XX
• Display: 47.01.XX
• Description: Image transformer internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.02.XX
• Display: 47.02.XX
• Description: Job parser internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.03.XX
• Display: 47.03.XX
• Description: Print job internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.04.XX
• Display: 47.04.XX
• Description: Print spooler 9100 internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.