• Code: 47.05.00
• Display: 47.05.00
• Description: Print spooler framework internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.06.XX
• Display: 47.06.XX
• Description: Print App internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.WX.YZ
• Display: 47.WX.YZ Printer Calibration Failed To continue, touch “OK”
• Description: The device is unable to access or implement one of the image patterns files. Y = calibration type, Z = event -47.FC.20 (event code) Error Diffusion Image not found at system initialization -47.FC.21 (event code) Error Diffusion Store image failure -47.FC.22 (event code) Error Diffusion Image not found -47.FC.23 Error Diffusion Print engine execution failure -47.FC.300 (event code) Drum Speed Adjustment Image not found at system initialization -47.FC.31 (event code) Drum Speed Adjustment Store image failure -47.FC.32 (event code) Drum Speed Adjustment Image not found -47.FC.33 (event code) Drum Speed Adjustment Print engine execution failure -47.FC.40 (event code) Pulse Width Modulation Image not found at system initializatione -47.FC.41 (event code) Pulse Width Modulation Store image failure -47.FC.42 (event code) Pulse Width Modulation Image not found -47.FC.43 (event code) Pulse Width Modulation Print engine execution failure
• Remedy: Turn the product off, and then on. If the error persists, reload the firmware.

• Code: 49.XX.YY
• Display: 49.XX.YY To continue turn off then on
• Description: A firmware error has occurred.
• Remedy: 1. Turn the product off, and then on. 2. If the error returns, check the following: -The error might be caused by a network connectivity problem. -Damaged interface cable -Damaged USB port -Invalid network configuration setting -The error might be caused by the print job. -Invalid printer driver -Problem with the software application -Problem with the file 3. If the error persists, perform a firmware upgrade.

• Code: 50.06.60
• Display: 59.0X.60 Error To continue turn off then on
• Description: A motor rotational error has occurred.
  Drum motor (M102) error
• Remedy: 1. If the product has been serviced, check the connector (J187) on the ITB motor and the connector (J87) on the DC controller PCA. 2. Use the drum motor (M102) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the drum motor.

• Code: 50.1X.YZ
• Display: 50.WX.YZ Fuser error To continue turn off then on
• Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
  Low fuser temperature 1 or fuser warm-up failure
• Remedy: 1. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. 2. W = 1: Reconnect the connector (J82) on the DC controller PCA. -or- W = 2: Reconnect the connectors (J53, J54 and J82) on the DC controller PCA. 3. Replace the fuser. 4. W = 2: Reconnect the connector (J62) on the low-voltage power supply PCA. 5. If the error persists, replace the low-voltage power supply.

• Code: 50.2X.YZ
• Display: 50.WX.YZ Fuser error To continue turn off then on
• Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
  Low fuser temperature 1 or fuser warm-up failure
• Remedy: 1. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. 2. W = 1: Reconnect the connector (J82) on the DC controller PCA. -or- W = 2: Reconnect the connectors (J53, J54 and J82) on the DC controller PCA. 3. Replace the fuser. 4. W = 2: Reconnect the connector (J62) on the low-voltage power supply PCA. 5. If the error persists, replace the low-voltage power supply.

• Code: 50.3X.YZ
• Display: 50.WX.YZ Fuser error To continue turn off then on
• Description: The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
  High fuser temperature 1
• Remedy: 1. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. 2. Reconnect the connector (J82) on the DC controller PCA. 3. Replace the fuser. 4. If the error persists, replace the low-voltage power supply.