Description: An external paper handling accessory connection has been interrupted.
Remedy: 1. Turn the product off. 2. Make sure that all packing materials have been removed from the paper handling accessory. 3. Check the paper path for obstructions, or jammed paper. 4. Check the accessory cable connection. 5. Turn the product on. If the error persists, replace the accessory.
Code: 66.80.YY
Display: 66.80.YY Stapler/Stacker failure
Description: n external paper handling accessory error has occurred. - 66.80.01 (event code) Y-align malfunction - 66.80.02 (event code) Jogger malfunction - 66.80.03 (event code) Stapler malfunction - 66.80.21 (event code) Lift up malfunction - 66.80.22 (event code) Lift down malfunction - 66.80.23 (event code) Lift sensor malfunction - 66.80.33 (event code) Output roller malfunction - 66.80.35 (event code) Self priming malfunction - 66.80.51 (event code) System error (FW error) - 66.80.55 (event code) System error 5 (FW error) - 66.80.56 (event code) System error 6 (FW error) - 66.80.57 (event code) System error 7 (FW error) - 66.80.58 (event code) System error 8 (FW error) - 66.80.59 (event code) System error 9 (FW error) - 66.80.60 (event code) System error 10 (inter-page delay mismatch) - 66.80.61 (event code) System error 11 (lifter task trouble) - 66.80.62 (event code) System error 12 (inter-page delay mismatch) - 66.80.63 (event code) System error 13 (FW error) - 66.80.64 (event code) System error 14 (FW error) - 66.80.65 (event code) System error 15 (FW error) - 66.80.70 (event code) Page-info in flush - 66.80.71 (event code) Flush request in PDLV . 66.80.72 (event code) Delivery notice error - 66.80.73 (event code) Flush request in checking paper path - 66.80.74 (event code) Checking paper path start in PDLV - 66.80.75 (event code) Flush request in flush - 66.80.76 (event code) Non-flush complete
Remedy: Turn the product off, and then on. If the error persists, replace the paper handling device.
Code: 69.11.YY
Display: 69.11.YY Error To continue turn off then on
Description: Duplexer error
Remedy: Turn the product off, and then on. If the error persists, replace the duplexer.
Code: 70.00.00
Display: 70.00.00 Error To continue turn off then on
Description: DC controller failure
Remedy: Turn the product off, and then on. If the error persists, replace the DC controller.
Code: 79.XX.YY
Display: 79.XX.YY Error To continue turn off then on
Description: This error can be caused by corrupted print jobs, software application issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect network configurations, invalid firmware operations, or unsupported accessories.
Remedy: 1. Turn the product off, and then on. 2. If the error persists, check the following: - The error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. Attempt to processes a copy job from the document feeder. If the product operates correctly, the problem might be a interface cable/port or network configuration setting. - The error might be caused by the print job, an invalid print driver, a problem with the software application, or a problem with the file you are printing. Make sure you are using the correct printer driver. Try printing using a different software application. Try printing a different file or print job. - Upgrading the product firmware might resolve the problem.
Code: 80.0X.YY
Display: 80.0X.YY Embedded JetDirect error
Description: Embedded HP JetDirect print server critical error - 80.01.80 (event code) No heartbeat - 80.01.81 (event code) Reclaim timeout - 80.01.82 (event code) Invalid data length - 80.01.8B (event code) Invalid max outstanding packet header field - 80.01.8C (event code) Invalid channel mapping response - 80.03.01 (event code) No PGP buffers - 80.03.02 (event code) Channel table full . 80.03.03 (event code) Producer index not reset - 80.03.04 (event code) Consumer index not reset - 80.03.05 (event code) Queue position size too small - 80.03.06 (event code) Transport overflow - 80.03.07 (event code) No overflow packets - 80.03.08 (event code) Invalid identify response - 80.03.09 (event code) Invalid channel map return status - 80.03.1080.03.10 (event code) Invalid reclaim return status - 80.03.12 (event code) Datagram invalid buffer - 80.03.13 (event code) Max stream channels - 80.03.14 (event code) Max datagram channels - 80.03.15 (event code) Card reset failed - 80.03.16 (event code) Self test failure - 80.03.17 (event code) Unknown PGP packet - 80.03.18 (event code) Duplicate I/O channel.
Remedy: Turn the product off, and then on. If the error persists, replace the formatter.
Code: 81.YY.ZZ
Display: 81.YY.ZZ EIO-1 Card Failure
Description: An EIO error has occurred. - 81.01.80 (event code) No heartbeat - 81.01.81 (event code) Reclaim timeout - 81.01.82 (event code) Invalid data length - 81.01.8B (event code) Invalid max outstanding - 81.01.8C (event code) Invalid channel mapping - 81.03.01 (event code) No PGP buffers -. 81.03.02 (event code) Channel table full - 81.03.03 (event code) Producer index not reset - 81.03.04 (event code) Consumer index not reset - 81.03.05 (event code) Queue position size - 81.03.06 (event code) Transport overflow - 81.03.07 (event code) No overflow packets - 81.03.08 (event code) Invalid identify response - 81.03.09 (event code) Invalid channel map return - 81.03.10 (event code) Invalid reclaim return status - 81.03.12 (event code) Datagram invalid buffer - 81.03.13 (event code) Max stream channels - 81.03.14 (event code) Max datagram channels - 81.03.15 (event code) Card reset failed - 81.03.16 (event code) Self test failure - 81.03.17 (event code) Unknown PGP packet - 81.03.18 (event code) Duplicate I/O channel
Remedy: Turn the product off, and then on. If the error persists, replace the EIO device.
Code: 82.73.46
Display: 82.73.46
Description: A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware.
Remedy: 1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.