Remedy: Check the product for a jam. See the clear jams section in the service manual.
Code: 13.00.EE
Display: 13.00.EE
Description: Unknown door open
Remedy: make sure that all of the doors and covers are closed.
Code: 13.84.A4
Display: 13.WX.YZ Jam in lower bin area
Description: A jam exists in the lower bin area.
Remedy: Clear the jam.
Code: 13.A3.FF
Display: 13.A3.FF
Description: Power on jam at the Tray 3 feed sensor.
Remedy: Check the product for a jam. See the clear jams section in the service manual.
Code: 13.B2.9Z
Display: 13.WX.YZ Jam below control panel
Description: Page at duplex switchback jam. Z = the source tray number
Remedy: Check the product for a jam.
Code: 13.B2.D1
Display: 13.WX.YZ Jam in Tray 1
Description: Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex printing.