Code :

Code: 30.1.17
Display: 30.1.17
Description: The scanner carriage is locked
Remedy: 1. Check the scanner lock to verify that it is in the unlocked position. 2. Turn the device off and then turn the device on. 3. Make sure that the optical unit moves freely and that it is attached to the belt. 4. Check the scanner motor connector at the SCB (connector 10). 5. Replace the SCB. If the message persists, replace the scanner.

Code: 30.1.18
Display: 30.1.18
Description: An error occurred on the scanner control board PCA. The ASIC on the scanner control board has failed.
Remedy: 1. Turn the device off and then turn the device on. 2. Check with HP support to find out if a remote firmware update (RFU) should correct the problem. If so, perform the RFU. 3. If the message persists, replace the scanner control board.

Code: 30.1.19
Display: 30.1.19
Description: An error occurred at the scanner lamp.
Remedy: 1. Check the connections between the optical assembly and the scanner control board (connector 3). 2. If the message persists, replace the optical unit or replace the scanner.

Code: 30.1.2
Display: 30.1.2
Description: Jam in document feeder The ADF is jammed. NOTE: Appears as 30.01.02 on the event log.
Remedy: 1. Clear the jam. 2. If the ADF continues to jam, make sure that the document meets media specifications for the ADF. 3. Open the ADF cover and inspect the paper path for damage or obstructions. 4. Check the pickup rollers and separation pad for excessive wear or contamination. Replace if necessary. 5. Check the ADF paper-path sensors for correct operation. 6. Check all connectors on the ADF control board and scanner control board for loose connections. 7. If, after performing all of the previous steps, the ADF continues to jam, replace the ADF.

Code: 30.1.22
Display: 30.1.22
Description: A fatal hardware error occurred in the scanner.
Remedy: 1. Turn the device off and then turn the device on. 2. If the message persists, replace the scanner control board. 3. If the message persists, replace the scanner.

Code: 30.1.24
Display: 30.1.24
Description: Document feeder cover open The ADF jam-access door is open.
Remedy: 1. Clear the jam and close the ADF jamaccess door. 2. Check the ADF cover sensor and the flag for correct mechanical functionality. 3. Check connector J3 on the ADF control board. 4. If the message persists, replace the ADF control board or replace the ADF.

Code: 30.1.25
Display: 30.1.25
Description: A general error has occurred in the scanner or the ADF. Communication was lost between the scanner control board (SCB) and the formatter
Remedy: 1. Turn the device off and then turn the device on. 2. If the message persists, check the ribbon cable between the scanner control board and the formatter for damage and correct seating. Replace the cable if necessary. 3. If the message persists, replace the scanner control board or replace the formatter.