• Code: 10.XX.70
• Display: 10.XX.70 Printing past very low
• Description: The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. • 10.00.70 (event code) Black print cartridge
• Remedy: If print quality is no longer acceptable, replace the print cartridge. See the parts chapter in the service manual for the correct cartridge part number.

• Code: 10.YY.15
• Display: 10.YY.15 Install <supply>
• Description: The indicated supply has been removed or installed incorrectly. • 10.00.70 (event code) Black print cartridge • 10.23.15 (event code) Fuser kit
• Remedy: Replace or install the indicated supply. See the parts chapter in the service manual for the correct supply or kit part number.

• Code: 10.YY.35
• Display: 10.YY.35 Incompatible <supply>
• Description: The indicated supply is not compatible with this product. • 10.00.35 (event code) Black print cartridge • 10.23.35 (event code) Fuser kit
• Remedy: Install a supply that is designed for this product. See the parts chapter in the service manual for the correct supply part number.

• Code: 11.00.01
• Display: 11.00.01 or 11.00.02 Internal clock error
• Description: The product real time clock has experienced an error. 01=dead clock 02=dead real time clock
• Remedy: 1. Whenever the product is turned off and then turned on again, set the time and date on the control panel. 2. If the error persists, you might need to replace the formatter.

• Code: 11.00.02
• Display: 11.00.01 or 11.00.02 Internal clock error
• Description: The product real time clock has experienced an error. 01=dead clock 02=dead real time clock
• Remedy: 1. Whenever the product is turned off and then turned on again, set the time and date on the control panel. 2. If the error persists, you might need to replace the formatter.

• Code: 13.80.Ax
• Display: 13.80.Ax Jam inside left cover
• Description: Paper jam in stapler/stacker input feed sensor SR5 • 13.80.A1 Stopped going to Bin 1 • 13.80.A2 Stopped going to Bin 2 number.|
• Remedy: 1. Follow the on screen instructions to locate and remove the paper or obstruction. 2. Inspect the paper path and remove any obstructions. 3. Remove and reattach output accessory. 4. Verify that the input sensor (SR5) responds correctly. 5. Replace Output Accessory.

• Code: 13.84.A4
• Display: 13.84.A4 Jam inside left cover
• Description: A jam exists in the lower bin area.
• Remedy: 1. Follow the on screen instructions to locate and remove the paper or obstruction. 2. Inspect the paper path and remove any obstructions. 3. Remove and reattach output accessory. 4. Verify that the input sensor (SR5) responds correctly. 5. Replace Output Accessory.

• Code: 13.85.Ax
• Display: 13.85.Ax Jam inside left cover
• Description: A jam exists in the accessory output bin area. • 13.80.A1 Output Bin 1 • 13.80.A2 Output Bin 2 • 13.80.A3 Output Bin 3 • 13.80.A4 Lower Output Bin
• Remedy: 1. Follow the on screen instructions to locate and remove the paper or obstruction. 2. Inspect the paper path and remove any obstructions. 3. Remove and reattach output accessory. 4. Verify that the input sensor (SR5) responds correctly. 5. Replace Output Accessory.