• Code: 40.00.05
• Display: 40.00.05 Embedded I/O bad transmission
• Description: The product experienced a temporary printing error. The connection between the product and the EIO card in the specified slot has been broken.
• Remedy: Press the OK button to clear the error message and continue printing.

• Code: 41.03.YZ
• Display: 41.03.YZ Unexpected size in Tray <X>
• Description: The product detected a different paper size than expected. Y = Size mismatch, Z = Source • Y = 0: Detected paper is longer or shorter than expected • Y = A: Detected paper too long • Y = B: Detected paper too short • Z = 1: Tray 1 • Z = 2: Tray 2 • Z = 3: Tray 3
• Remedy: 1. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted. 2. Use the Tray/Bin manual sensor test to verify that the tray paper switch is correctly functioning. 3. If the error persists, replace the lifter assembly.

• Code: 41.05.YZ
• Display: 41.05.YZ Unexpected type in Tray <X>
• Description: The product detected a different paper type than expected. Y = Expected type, Z = Detected type • Y = 0: Unknown • Y = 1: Normal paper • Y = 3: LBP transparency • Y = 4 Glossy paper • Y = 5: Gloss film • Y = 6: Non-assured transparency • Y = 7: Heavy paper • Y = 8: Light paper • Y = 9: Rough paper • Y = A: Extra heavy glossy paper (glossy paper 3) • Y = B: Heavy glossy paper (glossy paper 2) • Y = C: Heavy paper 3 • Y = D: Heavy paper 2 • Z = 1: Normal paper • Z = 3: LBP transparency • Z = 4: Glossy paper • Z = 5: Gloss film • Z = 6: Non-assured transparency • Z = 7: Heavy paper • Z = 8: Light paper • Z = 9: Rough paper • Z = A: Extra heavy glossy paper (glossy paper 3) • Z = B: Heavy glossy paper (glossy paper 2) • Z = C: Heavy paper 3 • Z = D: Heavy paper
• Remedy: 1. Load the tray with the size and type of paper indicated, or use another tray if available. 2. If this message appears and the tray is loaded with the correct paper type, check the print driver settings to make sure that they match the tray type settings. 3. Clean the paper sensor. 4. If the error persists, replace the paper pickup assembly.

• Code: 41.05.YZ
• Display: 41.05.YZ Unexpected type in Tray <X>
• Description: The product detected a different paper type than expected and another tray is available for use. Y = Expected type, Z = Detected type • Y = 0: Unknown • Y = 1: Normal paper • Y = 3: LBP transparency • Y = 4 Glossy paper • Y = 5: Gloss film • Y = 6: Non-assured transparency • Y = 7: Heavy paper • Y = 8: Light paper • Y = 9: Rough paper • Y = A: Extra heavy glossy paper (glossy paper 3) • Y = B: Heavy glossy paper (glossy paper 2) • Y = C: Heavy paper 3 • Y = D: Heavy paper 2 • Z = 1: Normal paper • Z = 3: LBP transparency • Z = 4: Glossy paper • Z = 5: Gloss film • Z = 6: Non-assured transparency • Z = 7: Heavy paper • Z = 8: Light paper • Z = 9: Rough paper • Z = A: Extra heavy glossy paper (glossy paper 3) • Z = B: Heavy glossy paper (glossy paper 2) • Z = C: Heavy paper 3 • Z = D: Heavy paper 2
• Remedy: 1. Load the tray with the size and type of paper indicated, or use another tray if available. 2. If this message appears and the tray is loaded with the correct paper type, check the print driver settings to make sure that they match the tray type settings. 3. Clean the paper sensor. 4. If the error persists, replace the paper pickup assembly.

• Code: 41.WX.YZ
• Display: 41.WX.YZ Error
• Description: A printer error has occurred. WX = • 02: Beam detected misprint error • 06: ITB top detection error • 07: Paper transportation error • 08: Optional input source delay • 09: Sub-thermistor abnormally high temperature • 18: Scan line inclination adjustment request • 19: T2 roller HV • 20: Image drum HV Y = fuser mode • 0: Photo paper 1, Photo paper 2, Photo paper 3, Designated paper 2, Designated paper 3, or NA, typed or Autosense • 1: Autosense (normal): special case distinguished from typed Normal • 2: Normal, typed (not Autosense) • 3: Light paper 1, 2, or 3, typed or Autosense • 4: Heavy paper 1, typed or Autosense • 5: Heavy paper 2, typed or Autosense • 6: Heavy paper 3, typed or Autosense • 7: Glossy paper 1, typed or Autosense • 8: Glossy paper 2, typed or Autosense • 9: Glossy paper 3, typed or Autosense • A: Glossy film, typed or Autosense • B: Transparency, typed or Autosense • C: Label • D: Envelope 1, Envelope 2, Envelope 3 • E: Rough (designated paper 1), typed or Autosense • F: reserved for future fuser mode Z = source tray • 1: Tray 1 • 2: Tray 2 • 3: Tray 3 • D: Duplexer
• Remedy: 1. To clear message, press the OK button. 2. If the message reappears, turn the product off and then on. 3. If the error persists, replace the DC controller PCA.

• Code: 47.FC.YZ
• Display: 47.FC.YZ Printer calibration failed
• Description: The product is unable to access or implement one of the image pattern files. Y = calibration type, Z = event • 47.FC.00 (event code): Color plane registration (CPR) image not found at system initialization • 47.FC.01 (event code): CPR store image failure • 47.FC.02 (event code): CPR image not found • 47.FC.03 (event code): CPR print engine execution failure • 47.FC.10 (event code): Consecutive Dmax Dhalf image not found at system initialization • 47.FC.11 (event code): Consecutive Dmax Dhalf store image failure • 47.FC.12 (event code): Consecutive Dmax Dhalf image not found • 47.FC.13 (event code): Consecutive Dmax Dhalf print engine execution failure • 47.FC.20 (event code): Error diffusion image not found at system initialization • 47.FC.21 (event code): Error diffusion store image failure • 47.FC.22 (event code): Error diffusion image not found • 47.FC.23 (event code): Error diffusion print engine execution failure • 47.FC.30 (event code): Drum speed adjustment Image not found at system initialization • 47.FC.31 (event code): Drum speed adjustment store image failure • 47.FC.32 (event code): Drum speed adjustment image not found • 47.FC.33 (event code): Drum speed adjustment print engine execution failure • 47.FC.40 (event code): Pulse width modulation image not found at system initialization • 47.FC.41 (event code): Pulse width modulation store image failure • 47.FC.42 (event code): Pulse width modulation image not found • 47.FC.43 (event code): Pulse width modulation print engine execution failur
• Remedy: 1. Turn the product off and then on. 2. If the error persists, reload the firmware.

• Code: 47.WX.YZ
• Display: 47.WX.YZ Printer calibration failed
• Description: The print quality calibration failed. This message is for development and will not be seen by customers.
• Remedy: Turn the product off and then on.

• Code: 49.XX.YY
• Display: 49.XX.YY Error
• Description: A firmware error has occurred. This error can be caused by corrupted print jobs, software applications issues, non-product specific print drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories.
• Remedy: 1. Turn the product off and then on. 2. If the error persists, check the following: • The error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. • The error might be caused by the print job, such as an invalid print driver, a problem with the software application, or a problem with the file you are printing. • Upgrading the product firmware might help resolve the error. See the product user guide for more information.