Danh mục sản phẩm

Code :

Code: -
Display: Door open
Description: One of the product doors is open.
Remedy: 1. Make sure that the door is completely closed. 2. If the error persists, replace the engine controller.

Code: -
Display: Engine comm. Error
Description: An internal communication error has occurred.
Remedy: 1. Verify that the connectors on the engine controller are seated firmly. 2. Replace the engine controller.

Code: -
Display: Engine error. Press OK to continue.
Description: An internal error has occurred.
Remedy: If the error persists, replace the engine controller.

Code: -
Display: Jam in <location>
Description: Paper has jammed in the indicated location. Clear the jam, and then if the error persists, try the following solutions.
Remedy: 1. Verify the pickup roller and separation roller are working correctly and not damaged. If necessary, replace the rollers. 2. Verify that connector J116 on the engine controller is firmly seated.

Code: -
Display: Load paper
Description: The product does not detect paper in the tray.
Remedy: 1. Verify that paper is correctly loaded in the tray. 2. Verify that all engine controller connectors are firmly seated.

Code: -
Display: Print failure
Description: The product cannot process the page.
Remedy: 1. Perform an NVRAM initialization. 2. Update the firmware. 3. Replace the formatter PCA.

Code: 10.0000
Display: 10.XXXX Supply memory error
Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
Black cartridge e-label error
Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

Code: 10.0001
Display: 10.XXXX Supply memory error
Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
Cyan cartridge e-label error
Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

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